Jim (Big Jim) Riger
Jim (Big Jim) Riger at Ed Morse Delray Toyota

Jim (Big Jim) Riger | Page 2

General Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.3
35 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

35 Reviews

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35 Reviews of Jim (Big Jim) Riger

September 12, 2024

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Employee Rating

I recently purchased a car from Daniel at Toyota Delray Beach, and the entire experience was fantastic! From start to finish, the process was smooth and easy. All the paperwork was handled quickly and effi More

by Renato santos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jonathan Cox, Anthony Katzelnik, Nicole Minello , Justin French, Gabby Verdesoto, Daniel Crespo (sales associate). Omar (business manager). Danielle (service) . DEE (internet department).

Sep 13, 2024

Ed Morse Delray Toyota responded

Thank you for your kind words about Daniel and the team at Ed Morse Delray Toyota! We're delighted to hear that your car-buying experience was smooth and easy, and that everyone was friendly and professional. It’s great to know Daniel went above and beyond to ensure your satisfaction. We truly appreciate your support and look forward to welcoming you back for your next vehicle!

August 31, 2024

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We recently purchased a 2021 Highlander from Daniel Crespo at Ed Morse Delray Toyota, and the experience was fantastic. From start to finish, Daniel provided excellent service. He communicated clearly More

by Ivan Goriunov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jovani Caprio, Nicole Minello , Daniel Crespo (sales associate). David (business manager).

Sep 03, 2024

Ed Morse Delray Toyota responded

Thank you for sharing your positive experience with Daniel Crespo at Ed Morse Delray Toyota! We’re thrilled to hear that his excellent service and clear communication made your purchase of the 2021 Highlander fantastic. We appreciate your feedback and look forward to serving you again! Ed Morse Corporate Offices

August 24, 2024

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I recently purchased a 2024 RAV4 XLE Hybrid, and the experience was fantastic from start to finish. Daniel, our sales associate, was extremely helpful and professional throughout the entire process. He More

by theamnhim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Nicole Minello , Daniel (Sales associate). John Cassese (Desk Manager).

Aug 26, 2024

Ed Morse Delray Toyota responded

We are so happy to hear that you had such a great experience with Daniel and the team! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

August 22, 2024

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I had the pleasure of working with Daniel Crespo, and I can't say enough good things about him. Daniel was not just a professional, but also incredibly polite and personable. He made the entire car-buying More

by sangeethahanlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jovani Caprio, Nicole Minello , Daniel Crespo (sales associate) Jovani (Desk manager) David (business manager)

Aug 22, 2024

Ed Morse Delray Toyota responded

We are so happy to hear that you had such a great experience with Daniel and the team! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

August 20, 2024

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I recently purchased a new 2024 RAV4 XLE from Daniel Crespo at Toyota, and I couldn't be happier with the experience. From start to finish, the process was incredibly smooth. Daniel was honest and trans More

by Kaushal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Anthony Katzelnik, Nicole Minello , Daniel Crespo (sales associate). John Cassese (Desk Manager ). Omar(business manager).

Aug 20, 2024

Ed Morse Delray Toyota responded

We are happy to hear that you had such a great experience with Crespo! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

June 11, 2024

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I bought a 2021 used Rav 4. I needed a second key the staff and manager Jim riger reached out to me. They sent a locksmith to my house to make me a key. Thank you I am a satisfi More

by christopher cinque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox, Sam Saban

Jun 20, 2024

Ed Morse Delray Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Jim. We look forward to serving you again in the future at Ed Morse Delray Toyota. Ed Morse Corporate Offices.

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Kirschner, Jonathan Cox, Anthony Katzelnik, Jovani Caprio , Taylor Atallo, Justin French, Bruce Rosenberg, Esteban Ruiz, Josh Tucker, Stacy ? was very good but it wasn't her decision

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

March 30, 2024

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Everyone was so nice and understanding, thank you Nicole, Jeffrey and the other managers who help this deal happen More

by Sherri0765
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Anthony Katzelnik, Jeffery Jean, Nicole Minello , Josh Tucker, Jeffrey Jean

Apr 01, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Nicole, Jeffrey, and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 28, 2024

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Let me tell you that this was the absolute best experience I have ever had in a dealership. A sincere, heartfelt thank you goes out to Jeffrey Jean and the entire Ed Morse team. Jeffrey Jean, you a More

by Ivan Danin
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jovani Caprio, Jeffery Jean , David in Finance

Feb 29, 2024

Ed Morse Delray Toyota responded

We're so happy to hear that you had an excellent experience with the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 15, 2024

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If I could give 10 stars for the professionalism and attentiveness provided, I would. Jordan was amazing and I am planning to pursue another purchase accordingly. More

by Richard
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Gellert

Feb 15, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jordan! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Delray! Ed Morse Corporate Offices