Jim (Big Jim) Riger
Jim (Big Jim) Riger at Ed Morse Delray Toyota

Jim (Big Jim) Riger | Page 2

General Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.6
32 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

32 Reviews

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32 Reviews of Jim (Big Jim) Riger

August 22, 2024

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Employee Rating

I had the pleasure of working with Daniel Crespo, and I can't say enough good things about him. Daniel was not just a professional, but also incredibly polite and personable. He made the entire car-buying More

by sangeethahanlon
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jovani Caprio, Nicole Minello , Daniel Crespo (sales associate) Jovani (Desk manager) David (business manager)

Aug 22, 2024

Ed Morse Delray Toyota responded

We are so happy to hear that you had such a great experience with Daniel and the team! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

August 20, 2024

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I recently purchased a new 2024 RAV4 XLE from Daniel Crespo at Toyota, and I couldn't be happier with the experience. From start to finish, the process was incredibly smooth. Daniel was honest and trans More

by Kaushal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Anthony Katzelnik, Nicole Minello , Daniel Crespo (sales associate). John Cassese (Desk Manager ). Omar(business manager).

Aug 20, 2024

Ed Morse Delray Toyota responded

We are happy to hear that you had such a great experience with Crespo! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

June 11, 2024

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I bought a 2021 used Rav 4. I needed a second key the staff and manager Jim riger reached out to me. They sent a locksmith to my house to make me a key. Thank you I am a satisfi More

by christopher cinque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox, Sam Saban

Jun 20, 2024

Ed Morse Delray Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Jim. We look forward to serving you again in the future at Ed Morse Delray Toyota. Ed Morse Corporate Offices.

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Kirschner, Jonathan Cox, Anthony Katzelnik, Jovani Caprio , Taylor Atallo, Justin French, Bruce Rosenberg, Esteban Ruiz, Josh Tucker, Stacy ? was very good but it wasn't her decision

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

March 30, 2024

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Everyone was so nice and understanding, thank you Nicole, Jeffrey and the other managers who help this deal happen More

by Sherri0765
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Anthony Katzelnik, Jeffery Jean, Nicole Minello , Josh Tucker, Jeffrey Jean

Apr 01, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Nicole, Jeffrey, and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 28, 2024

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Let me tell you that this was the absolute best experience I have ever had in a dealership. A sincere, heartfelt thank you goes out to Jeffrey Jean and the entire Ed Morse team. Jeffrey Jean, you a More

by Ivan Danin
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jovani Caprio, Jeffery Jean , David in Finance

Feb 29, 2024

Ed Morse Delray Toyota responded

We're so happy to hear that you had an excellent experience with the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 15, 2024

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If I could give 10 stars for the professionalism and attentiveness provided, I would. Jordan was amazing and I am planning to pursue another purchase accordingly. More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Gellert

Feb 15, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jordan! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Delray! Ed Morse Corporate Offices

January 27, 2024

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We purchased our second hand Toyota from Big Jim from pictures over the internet and telephone communication. The car was shipped to the US Virgin Islands. We are extremely satisfied. Thanks Big Jim! And More

by stxnat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Ed Morse Delray Toyota responded

We're so happy to know that Jim made your car-buying experience at Ed Morse Delray Toyota a breeze! We appreciate the five-star review. Ed Morse Corporate Offices

November 29, 2023

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This dealership listens and works with you to get the best deal possible, they’re very attentive and I am very grateful I made a deal here. I left feeling very happy, accomplished and heard! Mitch Milfor More

by 12haleybug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Milfort, Josh Tucker

Nov 30, 2023

Ed Morse Delray Toyota responded

Thanks for sharing your great experience with the team! We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

September 16, 2023

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I just had the best car buying experience ever. I purchased a new Toyota Camry LE from Ed Morse Toyota in Delray Beach. I was assisted by John Kirschner, who made the entire process quick and seaml More

by Loukis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience! Thanks for taking the time to share! Ed Morse Corporate Offices