Very nice group to work with.
Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be.
Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be.
More
by bsotero
Other Employees Tagged:
James Artis
May 01, 2024 -
Alexandria Toyota responded
Hello, thank you; we appreciate your feedback and hope you are enjoying your new vehicle!
He is not explaining well to us, when I bought the Toyota
rav 4 xle there is no duplicate key and no floor mat in the floor
rav 4 xle there is no duplicate key and no floor mat in the floor
More
by Nenita Sagum
Other Employees Tagged:
Sam
May 02, 2024 -
Alexandria Toyota responded
Hi Nenita - we tried calling you to address your concerns. We are very sorry to hear of your frustrations. Please call us at 703-684-0700 and ask for Laura at your convenience.
great team, great service.
very customer oriented. every person I dealt with was knowledgeable and helpful.
very customer oriented. every person I dealt with was knowledgeable and helpful.
More
by james76collins
Service Price Transparency
Other Employees Tagged:
Laura, Simpy, Caesar
Apr 16, 2024 -
Alexandria Toyota responded
Hello James, we appreciate you taking the time to leave us this feedback.
We recently purchased a 2024 Toyota 4Runner and could not
be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100%
be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100%, as was Astrid Flores-Torres in aftermarket. What a complete team!
I would recommend Alexandria Toyota without hesitation and especially Douglas, Imad and Astrid. Thanks again for a great buying experience.
Chris and Joan Brodersen
Alexandria, VA
More
by brodersen101
Other Employees Tagged:
Douglas Quintanilla
Apr 16, 2024 -
Alexandria Toyota responded
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.
I got railroaded crook salesman lying cheating are there
..I can only tell u the way things are on one is honest everybody is cheat .
..I can only tell u the way things are on one is honest everybody is cheat .
More
by Faysalhassan900
Apr 16, 2024 -
Alexandria Toyota responded
Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please give our customer relations manager Laura a call to better assist you. 703-778-3802
The entire staff was extremely helpful.
All my needs were met and questions answered. Excellent.
All my needs were met and questions answered. Excellent.
More
by Christopher.gilpin
Other Employees Tagged:
Emna Amara
Apr 06, 2024 -
Alexandria Toyota responded
Hi Christopher, Thank you for taking the time to let us know how we did. We hope you have a great day!
The sales person was very helpful.
He helped me out very well. Appreciate everything he did, and I had a good experience.
He helped me out very well. Appreciate everything he did, and I had a good experience.
More
by Mike
Other Employees Tagged:
Tedros Yohannes
Apr 03, 2024 -
Alexandria Toyota responded
Hello Mike, we are so pleased you enjoyed your visit to Alexandria Toyota!
Fast wonderful welcoming They treated me as a king The
environment was good and welcoming
environment was good and welcoming
More
by mukalaeric
Mar 08, 2024 -
Alexandria Toyota responded
Hi Mukalaeric, we are very happy to have provided you with such a positive experience!
The process of buying a new car was straightforward and
did not involve wasted time playing games. We knew what we wanted, Jim Brotherton had the vehicle we wanted and did not pressure us to close the deal
did not involve wasted time playing games. We knew what we wanted, Jim Brotherton had the vehicle we wanted and did not pressure us to close the deal until we were ready. He answered all of our questions and presented himself as a professional throughout the process. As we did our research on alternative vehicles and pricing, he was consistently responsive and always respectful of our time and interest. If we were in the market for another Toyota vehicle I would have no reservations about contacting Alexandria Toyota and Jim Brotherton again.
More
by tbognanno
Mar 08, 2024 -
Alexandria Toyota responded
We appreciate your positive review about your recent experience with us!
I have been well received and treated every time I visit
Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced.
Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced.
Even if the cost is at times too high for my pockets as a clergy, I still understand when he goes through to come up with the best.
My last service seems to have been a complication, maybe because it was an afternoon job that needed to be delivered same day.
I appreciate your service.
More
by fadamau1963
Service Price Transparency
Other Employees Tagged:
Mohammed
Mar 07, 2024 -
Alexandria Toyota responded
Hello, thank you so much for your positive comments about Alexandria Toyota!