Jim Brotherton
Jim Brotherton at Alexandria Toyota

Jim Brotherton | Page 6

Sales Consultant

Alexandria Toyota

3750 Richmond Hwy
Alexandria, VA 22305

4.4
118 Reviews
4.4

118 Reviews

Write a Review

118 Reviews of Jim Brotherton

April 29, 2024

Dealership Rating
Employee Rating

Very nice group to work with. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. More

by bsotero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Artis

May 01, 2024

Alexandria Toyota responded

Hello, thank you; we appreciate your feedback and hope you are enjoying your new vehicle!

April 29, 2024

Dealership Rating
Employee Rating

He is not explaining well to us, when I bought the Toyota rav 4 xle there is no duplicate key and no floor mat in the floor More

by Nenita Sagum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam

May 02, 2024

Alexandria Toyota responded

Hi Nenita - we tried calling you to address your concerns. We are very sorry to hear of your frustrations. Please call us at 703-684-0700 and ask for Laura at your convenience.

April 13, 2024

Dealership Rating
Employee Rating

great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. More

by james76collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura, Simpy, Caesar

Apr 16, 2024

Alexandria Toyota responded

Hello James, we appreciate you taking the time to leave us this feedback.

April 12, 2024

Dealership Rating
Employee Rating

We recently purchased a 2024 Toyota 4Runner and could not be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100% More

by brodersen101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Quintanilla

Apr 16, 2024

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

April 11, 2024

Dealership Rating
Employee Rating

I got railroaded crook salesman lying cheating are there ..I can only tell u the way things are on one is honest everybody is cheat . More

by Faysalhassan900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 16, 2024

Alexandria Toyota responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please give our customer relations manager Laura a call to better assist you. 703-778-3802

April 05, 2024

Dealership Rating
Employee Rating

The entire staff was extremely helpful. All my needs were met and questions answered. Excellent. More

by Christopher.gilpin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emna Amara

Apr 06, 2024

Alexandria Toyota responded

Hi Christopher, Thank you for taking the time to let us know how we did. We hope you have a great day!

April 01, 2024

Dealership Rating
Employee Rating

The sales person was very helpful. He helped me out very well. Appreciate everything he did, and I had a good experience. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Tedros Yohannes

Apr 03, 2024

Alexandria Toyota responded

Hello Mike, we are so pleased you enjoyed your visit to Alexandria Toyota!

February 15, 2024

Dealership Rating
Employee Rating

Fast wonderful welcoming They treated me as a king The environment was good and welcoming More

by mukalaeric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Alexandria Toyota responded

Hi Mukalaeric, we are very happy to have provided you with such a positive experience!

February 13, 2024

Dealership Rating
Employee Rating

The process of buying a new car was straightforward and did not involve wasted time playing games. We knew what we wanted, Jim Brotherton had the vehicle we wanted and did not pressure us to close the deal More

by tbognanno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Alexandria Toyota responded

We appreciate your positive review about your recent experience with us!

January 30, 2024

Dealership Rating
Employee Rating

I have been well received and treated every time I visit Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced. More

by fadamau1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed

Mar 07, 2024

Alexandria Toyota responded

Hello, thank you so much for your positive comments about Alexandria Toyota!

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