Jim Brotherton | Page 7

Have had great interaction with sales staff ( in 2022 Jim Brotherton) when purchasing cars three different times. My experience with Simpy Behl in the service department has been great. I have a lot Jim Brotherton) when purchasing cars three different times. My experience with Simpy Behl in the service department has been great. I have a lot of confidence in her service advice. More

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The service was fine but, several weeks after I visited their business, they mistakenly charged me for the work done to another car. I spent several months trying to get a refund to no avail. Now my credit their business, they mistakenly charged me for the work done to another car. I spent several months trying to get a refund to no avail. Now my credit card company is disputing the charge on my behalf. Go somewhere else. More

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very nice and the best service for the customer thank you so much for your service. so much for your service. More

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Everyone super nice and are easy to work with No complaints and will go to them for next vehicle complaints and will go to them for next vehicle More

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Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department anymore. Every single visit provides a new surprise with their newer tactics to turn a simple oil change into a thousand dollar miscellaneous change this change that job without merit or justification. I would steer away from this dealership if I can. More

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They were honest in saying that a certain repair was unnecessary. That saved us money. unnecessary. That saved us money. More

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Thomas in the service department was great. The cost what I needed done was around what I expected for a dealership. The cost what I needed done was around what I expected for a dealership. More

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Eric helped us find the perfect car for us! He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything that I wanted and hoped for. Our experience at Alexandria Toyota was so much better, easier, and faster than we had anticipated, we will definitely go back the next time we need a car. More

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It was okay but I prefer my long time repair guys they explain things better. explain things better. More

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Henok was a pleasure to work with! He was very accessible to speak with and helped me get the car I’d been waiting a long time for. He was very accessible to speak with and helped me get the car I’d been waiting a long time for. More

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