Jim Brotherton | Page 8

Everyone super nice and are easy to work with No complaints and will go to them for next vehicle complaints and will go to them for next vehicle More

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Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department anymore. Every single visit provides a new surprise with their newer tactics to turn a simple oil change into a thousand dollar miscellaneous change this change that job without merit or justification. I would steer away from this dealership if I can. More

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They were honest in saying that a certain repair was unnecessary. That saved us money. unnecessary. That saved us money. More

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Thomas in the service department was great. The cost what I needed done was around what I expected for a dealership. The cost what I needed done was around what I expected for a dealership. More

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Eric helped us find the perfect car for us! He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything that I wanted and hoped for. Our experience at Alexandria Toyota was so much better, easier, and faster than we had anticipated, we will definitely go back the next time we need a car. More

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It was okay but I prefer my long time repair guys they explain things better. explain things better. More

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Henok was a pleasure to work with! He was very accessible to speak with and helped me get the car I’d been waiting a long time for. He was very accessible to speak with and helped me get the car I’d been waiting a long time for. More

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I had a coupon but I was charged more than it's value that's sad that's sad More

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It would have to be a very good deal to do buisness with again. Offered 90 day warranty but didn’t lay out details so when things went wrong they refused to help. Only thing they made sure to help w again. Offered 90 day warranty but didn’t lay out details so when things went wrong they refused to help. Only thing they made sure to help was when failed inspection which is only due to its the law and they have to make sure passes before can be sold. Rating Sales-8/10 Service-2/10 Management-8/10 Overall 6/10 at best In the end love the car and unfortunintly having to take care of some issues myself since they refuse to take care of so be extra cautious and look car over entirely to smallest detail before purchasing. More

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Very kind and effective schedules Good work and it did not take longer than I thought, it only took less than an hour not take longer than I thought, it only took less than an hour More

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