Jim Carlson | Page 6

Wonderful experience I would highly recommend this dealership to everyone. My sales rep, Bob Evans was great to work with. I bought a preowned 2012 535ix and couldn't be I would highly recommend this dealership to everyone. My sales rep, Bob Evans was great to work with. I bought a preowned 2012 535ix and couldn't be happier. I'm 69 and have wanted a BMW for a long time. This car is just amazing in every way. I was very pleased with my buying experience. More

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Great service amazing dealership ! We were very pleased with the service we recieved from windslow BMW both Charies White and Jik Carlson were amazing ! We are recommending our friends We were very pleased with the service we recieved from windslow BMW both Charies White and Jik Carlson were amazing ! We are recommending our friends here. More

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Best experience ever! I purchased my BMW X1 last Friday. I was very nervous about my experience. This was my first time to even walk into a BMW dealership. I have to say I purchased my BMW X1 last Friday. I was very nervous about my experience. This was my first time to even walk into a BMW dealership. I have to say that within minutes all of my fears were gone. Charles was very helpful and answered every question we had. He made us feel comfortable and very welcome. We walked out with exactly what we came in for. We came in close to closing time and I never felt rushed or pushed. Everything was explained to us in great detail. I have purchased many cars, from different car companies and this was my best experience by far! Jim Carlson in finance was just as helpful and kind. I will definitely be returning to Winslow BMW!!!! More

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Thumbs up to Winslow! Everyone at Winslow is top notch. Bob Evans has sold me a few cars over the years. He makes me feel my business is important to him, and he is so pa Everyone at Winslow is top notch. Bob Evans has sold me a few cars over the years. He makes me feel my business is important to him, and he is so patient and knowledgeable with all my questions. Jim Carlson in finance makes the financing easy and quick. And I am so impressed with their service department. Eddie, Mike and Jason all treat me like a queen every time I need service or repair. They always make sure I am well taken care of, explain everything thoroughly and ensure I am in a nice loaner vehicle while mine is in the shop. Service for me is a big factor in choosing a dealership. My time is limited, and here I get treated great and am in and out fast. Thanks to you all for the positive experience! More

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Over the Top My purchase at Winslow BMW was the best sales experience in 27 vehicle purchases over 29 and a half years of buying vehicles. Scott Lord was exceptio My purchase at Winslow BMW was the best sales experience in 27 vehicle purchases over 29 and a half years of buying vehicles. Scott Lord was exceptional as the first person I met with upon arriving at the dealership. He handed me off to Scott Madelans who is the best salesman on the planet; Scott knows what to say, when to say it, and how much to say to the customer. Winslow BMW and Scott truly demonstrated a First Class Operation that you expect at a high-end dealership like Winslow BMW. I stopped by to see the vehicle I was interested in and had to leave for an appointment. Scott had the car ready for me to test drive after I returned about an hour later. And, he stayed past his normally scheduled hours three days later when I showed up unexpectedly to see if we could close the deal. Scott painstakingly worked with me and my wife until 8 pm after we decided to purchase the vehicle and patiently answered all our questions. The purchase agreement paperwork was prepared in record time and Jim Carlson was superb as our finance manager, explaining all the potential add-ons without pressuring us to purchase them. Scott also had the vehicle brought forward for my wife to see and test drive on the day we purchased it. In addition, Scott invited me back the next day to conduct some one-on-one training for all the capabilities the BMW possesses. You usually DO NOT receive that sort of outstanding service after you sign the paperwork and drive off the lot…this really sets Winslow BMW apart from other dealers! After driving the BMW for two days, I can say it is truly the Ultimate Driving Machine they purport it to be. Quality fit and finish, solid ride, incredible handling, technologically advanced, and very quiet best describe the BMW. BMW is to the motor vehicle industry as the Broadmoor is to the fine dining and hospitality industry; “5 Stars” in every aspect! I was very impressed with all attention to details Scott and the rest of the crew displayed during our experience and will most likely be a BMW and Winslow customer for a long, long time! Rick A More

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It MUST be the "Family Owned" atmosphere I live in Las Vegas, and shopped here previously, and bought from Winslow a little over a year ago. That was such a great experience, of course that w I live in Las Vegas, and shopped here previously, and bought from Winslow a little over a year ago. That was such a great experience, of course that when I need to look again, Winslow is on my very short list. Having been in hospitality for a very long time, I am hyper sensitive to really keen, sharp service, and NO Pressure. Needless to say, I took delivery of my 2nd purchase from Winslow this past weekend, and I am beyond pleased yet again with the entire experience. I am a guy that does not mind paying if I feel I am being treated great, and getting a good value. Winslow BMW met these objectives perfectly. The service and experience with everyone at this dealership has been exceptional, really and truly (Again). I didn't feel like a "customer", I was treated like family. When I get service and sincerity like this, I don't mind paying (though I did get a very good deal as well.) My car was delivered quite delicately, and all the paperwork needed was FedEx overnight, with a follow up call with Jim Carlson. Any and every question or concern I had (Which was very few mind you) were answered clearly and concisely. I realize for some people, buying a car with minimal "tire kicking", or going out of town might be a hard pill to swallow, but I have been a BMW driver for about 15 years now, so the car's are not "new" to me, I know what I'm looking for, and what I am willing to spend. The key word here is "trust" when buying, and Gregg and his team at Winslow I trust, plain and simple. Good People, not commitment afraid, do what they say they will do. Like the review title says, It must be the Family aspect of this dealership, because you are treated like it and it shows. There is no value you can put on good service when it comes to buying cars, especially a BMW. Everyone wants to feel treated special, and that they are getting a value. Winslow did that for me again. For a Buying experience, you can deal with no other dealership as confidently as Winslow. More

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Bought my first BMW The entire staff was friendly and worked hard to make sure we got the vehicle we wanted. Scott really went out of his way both during and after the sa The entire staff was friendly and worked hard to make sure we got the vehicle we wanted. Scott really went out of his way both during and after the sale! More

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BMW X3 Dec. 22, 2015 was the date of my 2nd purchase from Winslow BMW. Each time I was treated fairly and with total respect. Bob Evans was my salesman and w Dec. 22, 2015 was the date of my 2nd purchase from Winslow BMW. Each time I was treated fairly and with total respect. Bob Evans was my salesman and was extremely professional, courteous and knowledgeable. I would definitely purchase from them again. A GREAT DEALERSHIP. Paul A. Dreger More

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Efficient and friendly! Everyone that works there is helpful, pleasant and knowledgable. They know what they are doing and operate in a very professional manner. So easy to Everyone that works there is helpful, pleasant and knowledgable. They know what they are doing and operate in a very professional manner. So easy to work with! More

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Pleasant, Easy, Fast, and Good I don't generally enjoy buying cars because the negotiation is usually lengthy and manipulative, I'm often disappointed with the product, and the post I don't generally enjoy buying cars because the negotiation is usually lengthy and manipulative, I'm often disappointed with the product, and the post-purchase "experience" feels more manufactured than genuine. Working with Sue Harris and Tom Betterson was refreshing. We spent most of our time selecting the right car (for my wife) and very little time deciding on a fair price for both the car and out trade. They were kind, competent, and a pleasure to work with. This is the best engineered car I've ever owned, and the most fun to drive (435i x-drive with manual transmission). And yet I find myself looking for excuses to return to the dealership and say Hello again. More

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