Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno

Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Jim Crosswell

February 05, 2026

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Employee Rating

Fantastic team. Beautiful receptionist. This team works together and they care. I highly recommend them to anyone shopping for your next vehicle. New or used. Go s More

by TIMR4069
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell, Caitlyn Osterman , Mike in the maintenance shop. Thanks Mike.

January 22, 2026

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Very knowledgeable and friendly staff. Was the easiest truck buying experience my wife and I have ever had. Highly recommend Manteno Ford! More

by rzimbelman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Taylor Ford of Manteno responded

Thank you for the kind words and recommendation. We are glad to hear our knowledgeable and friendly team made your truck buying experience easy and enjoyable for both of you. We truly appreciate your support and look forward to helping again at Taylor Ford of Manteno in Manteno Illinois.

December 27, 2025

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I bought my last three cars at taylor ford and from jim is the best and taylor ford is very, very good to work with More

by Rose
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Dec 29, 2025

Taylor Ford of Manteno responded

Thank you for your continued loyalty and kind words. We truly appreciate you choosing Taylor Ford of Manteno in Manteno Illinois for your last three vehicles, and we are glad to hear Jim consistently provided a great experience. It means a lot to our team to know our customers find us easy and enjoyable to work with, and we look forward to helping you again when you are ready for your next Ford.

December 17, 2025

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Anthony Sanfratello knowledge and experienced helped my wife and I pick out our dream vehicle. His attention to detail made us feel at ease during this process. I would highly recommend Anthony for your ne More

by MDSPADE03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2025

Taylor Ford of Manteno responded

Thank you for taking the time to share such kind feedback. We are always happy to hear when a team member provides knowledgeable, attentive service and helps make the vehicle buying process comfortable and enjoyable. Creating a positive experience for every customer is exactly what we strive for at Taylor Ford of Manteno in Manteno Illinois. We truly appreciate the recommendation and your trust in our dealership. Enjoy your new vehicle, and we look forward to assisting you again in the future here at Taylor Ford of Manteno.

December 10, 2025

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This is my second vehicle from Taylor ford excellent service from beginning to the end More

by Chicogray72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell

Dec 10, 2025

Taylor Ford of Manteno responded

Thank you so much for choosing Taylor Ford of Manteno again. We truly appreciate your continued trust in our team. It means a lot to hear that you received excellent service from beginning to end. Our dealership works hard to make every experience smooth and enjoyable, and feedback like yours keeps us motivated. If you ever need anything in the future, we are always here to help at Taylor Ford of Manteno in Manteno Illinois.

November 26, 2025

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Friendly, prompt, professional. It was like talking with a friend. My experience with Taylor Ford was fast., friendly, they were prompt in their responses and the whole experience f More

by RICHARDELPAULM
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 26, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing your experience with us. We are glad to hear that your visit with Taylor Ford of Manteno felt friendly, prompt, professional, and easy. Our team works hard to make every interaction feel comfortable and stress free, and it means a lot to know that it felt like talking with a friend. We truly appreciate you choosing Taylor Ford of Manteno and look forward to helping you again whenever you need us.

November 20, 2025

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Worked with Miguel S on a ford Ranger,got a very good trade in value.Also worked with Nick S,they did all they could do to get us the best deal and they did a great job.Everyone I dealt with at the deale More

by Jonb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience. All of us at Taylor Ford of Manteno in Manteno Illinois appreciate the kind words. We are glad to hear that Miguel and Nick were able to help you get a great trade in value and an overall deal that worked well for you. It is also great to hear that Anthony in finance and Chip made the process simple and enjoyable. We work hard to create a positive and welcoming experience for every customer, and feedback like yours means a lot to our team. Thank you again for choosing Taylor Ford of Manteno for your Ford Ranger. Enjoy your new vehicle and please visit us again whenever you need anything.

November 14, 2025

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As a former tech at this dealership, I'm familiar with their operation and honesty to their customers. Service department is top of the line, all good people! More

by RUDER360
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 14, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing this feedback. We truly appreciate you taking the time to share your experience as a former technician. Taylor Ford of Manteno in Manteno Illinois is proud to have a service department built on honesty, quality work, and a team of people who genuinely care about our customers. It means a lot to hear that reflected in your review. Thank you again for your support and for recognizing the efforts of our service team.

November 14, 2025

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Friendly service dept. Kept me informed of what they were doing. Had a loaner car ready for me. Completed the job on the same day. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with our team. We are glad to hear that our service department provided friendly and attentive care, kept you updated throughout your visit, and had a loaner vehicle ready to keep your day moving. It is great to know that the work was completed the same day. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois. Your feedback means a lot to us and we look forward to helping you again in the future.

November 04, 2025

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Employee Rating

easy, clean and nice The process was easy with no high pressure. All my questions are appropriate appropriately answered. More

by Katieb676
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 04, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing your experience. We are glad to hear the process was easy and comfortable, and that our team was able to answer all of your questions. At Taylor Ford of Manteno in Manteno Illinois we always aim to provide a clean and friendly environment with no high pressure, and it is great to know we delivered that for you. We truly appreciate your support and look forward to helping you again in the future. Enjoy your vehicle and thank you for choosing Taylor Ford of Manteno.

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