Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno

Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.8
145 Reviews
4.8

145 Reviews

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145 Reviews of Jim Crosswell

December 10, 2025

Dealership Rating
Employee Rating

This is my second vehicle from Taylor ford excellent service from beginning to the end More

by Chicogray72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell

Dec 10, 2025

Taylor Ford of Manteno responded

Thank you so much for choosing Taylor Ford of Manteno again. We truly appreciate your continued trust in our team. It means a lot to hear that you received excellent service from beginning to end. Our dealership works hard to make every experience smooth and enjoyable, and feedback like yours keeps us motivated. If you ever need anything in the future, we are always here to help at Taylor Ford of Manteno in Manteno Illinois.

November 28, 2025

Dealership Rating
Employee Rating

Great No Car was available so Jim helped me design my car and had it built. Handles everything with no hassle and my car is awesome More

by kasiakenny16
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 28, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are glad to hear that Jim was able to help you design your perfect vehicle and get it built just the way you wanted. At Taylor Ford of Manteno in Manteno Illinois we aim to make the process smooth and hassle free from start to finish. We appreciate your feedback and are happy to know that you are enjoying your new car. Thank you for choosing our dealership and we look forward to helping you again in the future.

November 26, 2025

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Employee Rating

Friendly, prompt, professional. It was like talking with a friend. My experience with Taylor Ford was fast., friendly, they were prompt in their responses and the whole experience f More

by RICHARDELPAULM
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 26, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing your experience with us. We are glad to hear that your visit with Taylor Ford of Manteno felt friendly, prompt, professional, and easy. Our team works hard to make every interaction feel comfortable and stress free, and it means a lot to know that it felt like talking with a friend. We truly appreciate you choosing Taylor Ford of Manteno and look forward to helping you again whenever you need us.

November 20, 2025

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Employee Rating

Worked with Miguel S on a ford Ranger,got a very good trade in value.Also worked with Nick S,they did all they could do to get us the best deal and they did a great job.Everyone I dealt with at the deale More

by Jonb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience. All of us at Taylor Ford of Manteno in Manteno Illinois appreciate the kind words. We are glad to hear that Miguel and Nick were able to help you get a great trade in value and an overall deal that worked well for you. It is also great to hear that Anthony in finance and Chip made the process simple and enjoyable. We work hard to create a positive and welcoming experience for every customer, and feedback like yours means a lot to our team. Thank you again for choosing Taylor Ford of Manteno for your Ford Ranger. Enjoy your new vehicle and please visit us again whenever you need anything.

November 14, 2025

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Employee Rating

As a former tech at this dealership, I'm familiar with their operation and honesty to their customers. Service department is top of the line, all good people! More

by RUDER360
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 14, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing this feedback. We truly appreciate you taking the time to share your experience as a former technician. Taylor Ford of Manteno in Manteno Illinois is proud to have a service department built on honesty, quality work, and a team of people who genuinely care about our customers. It means a lot to hear that reflected in your review. Thank you again for your support and for recognizing the efforts of our service team.

November 14, 2025

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Employee Rating

Friendly service dept. Kept me informed of what they were doing. Had a loaner car ready for me. Completed the job on the same day. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with our team. We are glad to hear that our service department provided friendly and attentive care, kept you updated throughout your visit, and had a loaner vehicle ready to keep your day moving. It is great to know that the work was completed the same day. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois. Your feedback means a lot to us and we look forward to helping you again in the future.

November 04, 2025

Dealership Rating
Employee Rating

easy, clean and nice The process was easy with no high pressure. All my questions are appropriate appropriately answered. More

by Katieb676
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 04, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing your experience. We are glad to hear the process was easy and comfortable, and that our team was able to answer all of your questions. At Taylor Ford of Manteno in Manteno Illinois we always aim to provide a clean and friendly environment with no high pressure, and it is great to know we delivered that for you. We truly appreciate your support and look forward to helping you again in the future. Enjoy your vehicle and thank you for choosing Taylor Ford of Manteno.

November 01, 2025

Dealership Rating
Employee Rating

From the time I walked in the door Anthony was a pleasure to work with. He allowed me the opportunity to try the vehicle out that I was interested in, while delivering the needed information along our test d More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing this amazing review. We are thrilled to hear that your visit with us was outstanding from start to finish. Our team works hard to make sure every guest feels welcomed, valued, and supported throughout their vehicle buying experience, so it means a lot to hear that reflected in your visit. Thank you again for choosing Taylor Ford of Manteno in Manteno Illinois. We truly appreciate your business and look forward to seeing you again in the future. Enjoy your new vehicle!

October 10, 2025

Dealership Rating
Employee Rating

Very professional The whole team at the dealership was eager to help in anyway they could. More

by KGPRILLWITZ
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Oct 13, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience! We’re thrilled to hear that our team at Taylor Ford of Manteno was able to provide you with professional and helpful service. Our goal is to make every visit a great one, and it’s wonderful to know that our efforts made a positive impact. We truly appreciate your support and look forward to serving you again here in Manteno, Illinois!

September 20, 2025

Dealership Rating
Employee Rating

The staff is very driven to get you the deal you are looking for and find great financing options More

by Explosive Kustomz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team was able to help you find the deal you were looking for and assist with financing options. At Taylor Ford of Manteno in Manteno Illinois, we strive to make the car buying process smooth and stress free for every customer. We appreciate your feedback and look forward to serving you again in the future.

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