Jim Dengal | Page 20

The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for the status of the repair update. I now have my car in.For the second time to repair the air conditioner, which is now operating worse than it did before the original repair. More

by Joe Verified Customer Verified Customer

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Great service and staff was extremely professional. Would recommend using vision for any service related needs! Would recommend using vision for any service related needs! More

by Dave D Verified Customer Verified Customer

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I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they fi nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB. More

by Chy4067 Verified Customer Verified Customer

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Customer service was great. They met all my needs and answered all of my questions. They met all my needs and answered all of my questions. More

by mpr670 Verified Customer Verified Customer

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The Service team was knowledgeable, friendly, and communicative. They sorted out my car's needs and got me going. communicative. They sorted out my car's needs and got me going. More

by DR Verified Customer Verified Customer

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After going to a different dealer and not getting the problem with my check engine light resolved. The guys at vision got me in and out quickly and the problem corrected the 1st time in! The professional problem with my check engine light resolved. The guys at vision got me in and out quickly and the problem corrected the 1st time in! The professionalism was incredible and Frank did a tremendous job dealing with the service advisory and Jim was tremendous as well when coming in to drop off truck. Any other issues with my Ram going foward if there were any to happen, I will be visiting Vision again! More

by GABE24RIVERA Verified Customer Verified Customer

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Always a good experience. They do their best to answer all questions and go above and beyond for service. They do their best to answer all questions and go above and beyond for service. More

by Skindred Verified Customer Verified Customer

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Vision Dodge provided great service for my Dodge Journey. They did my oil change, tire rotation, and replaced my rear wiper blade in a very short time while I waited. They were very friendly and profession They did my oil change, tire rotation, and replaced my rear wiper blade in a very short time while I waited. They were very friendly and professional. The waiting area is clean and has good coffee and the wifi is excellent. More

by mikeallentoff Verified Customer Verified Customer

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Amazing staff! Jeremy works really hard for our business. Mike and office team very honest. Jeremy works really hard for our business. Mike and office team very honest. More

by SOCCERSAM Verified Customer Verified Customer

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Service people are friendly and helpful, service department goes over and above expectations on car maintenance. department goes over and above expectations on car maintenance. More

by jbeneway Verified Customer Verified Customer

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