Jim Dengal | Page 8
Service Advisor
Vision Chrysler Dodge Jeep Ram
920 Panorama Trl S
Rochester, NY 14625
354 Reviews
Write a Review355 Reviews of Jim Dengal
August 27, 2025
Cannot say enough good things about this dealership. I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage for 3 days, did nothing, tried to charge me $600 for diagnostics which was complete garbage. This dealership bent over backwards to take care of the truck, provided me with a loaner for all days, great communication, wrapped up as much of the work under warranty as possible. I could not be more pleased with the interaction or the staff and I give them my highest recommendation for other customers. They are great representative of the Ram brand and I would recommend them to anybody. More
Other Employees Tagged: Ron Kyle , Luis, William, and most of all, Tech Tim- 5 stars plus to all!
August 18, 2025
I purchased a used vehicle which turns out needed a new transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, l transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, longer than I expected. More
Other Employees Tagged: Ron Kyle
August 15, 2025
Best service team around always gets me in and out in a timely and efficient matter. timely and efficient matter. More
Other Employees Tagged: Joe Cicione, Andrew Wallman, Ron Kyle , Kevin Caruso, Jeremy Garnish, Josue "Sway" Isaula, Cam Lewis, Lucas Rigby, Nick Venditti
August 07, 2025
Luis was great! I tried to pick my car at 550..Luis had left my keys no one was at the desk? So after standing 10 minutes I went to the sales floor, asked a guy( Jo I tried to pick my car at 550..Luis had left my keys no one was at the desk? So after standing 10 minutes I went to the sales floor, asked a guy( Josue). Told him I’ve been waiting at the servicr desk ? He SAYS to me I don’t know if they are here??? You are just going to have to wait??? I’ve been in cs management all my life and NEVER blow off someone like that. He didn’t even bother to call over the loudspeaker nothing for me to get help! I’ll be going to my friends dealership Victor Jeep since my family has 3jeeps and I have a Chrysler. Luis was great and i did finally get checked out! More
Other Employees Tagged: Josue "Sway" Isaula, Luis service advisor 5 star
August 01, 2025
The service department was knowledgeable, accommodating and courteous. Communication from them to me while my vehicle was serviced was excellent. and courteous. Communication from them to me while my vehicle was serviced was excellent. More
Other Employees Tagged: Ron Kyle , Luis Castro was the best
July 31, 2025
Found a dealership that takes pride in their customer service. Received VIP treatment from start to finish... service. Received VIP treatment from start to finish... More
Other Employees Tagged: Andrew Wallman, Ron Kyle , Everyone at Service Desk

