Jim Dengal | Page 7

Service department was great but the the phone service was terrible could not get to talk to a real person not helpful at all was terrible could not get to talk to a real person not helpful at all More

by jackgmay Verified Customer Verified Customer

Report | Print

Bought a car from here and that experience was great. So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, they still hadn't even looked at it. I was told that they would definitely look at it first thing Friday morning. I called at 1pm on Friday and they still had not looked at it. At 430 pm they called and said the car was fixed. They claimed we used the wrong oil filter and oil so they did an oil change. $100+ later..... we drove it for 5 minutes and check engine light was back on and all issues were still present. Not impressed at all!!! More

Report | Print

I was not informed that a couple of technicians had quit the week before until my vehicle had been there for almost two days. It was not completed until day number three, and I had to keep calling to find the week before until my vehicle had been there for almost two days. It was not completed until day number three, and I had to keep calling to find out if it was done. They called me on the third day saying there was a sticky note saying they were waiting for me to call back. I told them no one had called me that day to inform me of what the repair was. I was contemplating trading in my vehicle for a new one, but decided I would never purchase one, or have my vehicle repaired there again. More

by mall6123 Verified Customer Verified Customer

Report | Print

I found staff helpful and friendly. Dealership has a nice customer waiting area with a beverage dispenser. Dealership has a nice customer waiting area with a beverage dispenser. More

by dab2457 Verified Customer Verified Customer

Report | Print

I am a devoted customer. You have kept my vehicle running very smoothly and only slightly disappointed me one time! You have kept my vehicle running very smoothly and only slightly disappointed me one time! More

by rcford1502001 Verified Customer Verified Customer

Report | Print

Amazing job! Amazing people and amazing customer service!! They did a wonderful job, got me in and out in no time! Amazing people and amazing customer service!! They did a wonderful job, got me in and out in no time! More

by alex@mrglassfix.com Verified Customer Verified Customer

Report | Print

Always available for me I have anxiety from military no patience your team makes me fill at home always honest repairs and troubleshoot thankyou no patience your team makes me fill at home always honest repairs and troubleshoot thankyou More

by GREGPLANTASTICS Verified Customer Verified Customer

Report | Print

I saw on my dash I needed an oil change and was close to the dealer so I stopped in and was told they could help me on the spot. Great service. the dealer so I stopped in and was told they could help me on the spot. Great service. More

by Chip S Verified Customer Verified Customer

Report | Print

My experience with Vision Dodge on Panorama Trail is that they are very accommodating, convenient location, quick turn around. they are very accommodating, convenient location, quick turn around. More

by MARKBACCHETTA Verified Customer Verified Customer

Report | Print

Cannot say enough good things about this dealership. I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage for 3 days, did nothing, tried to charge me $600 for diagnostics which was complete garbage. This dealership bent over backwards to take care of the truck, provided me with a loaner for all days, great communication, wrapped up as much of the work under warranty as possible. I could not be more pleased with the interaction or the staff and I give them my highest recommendation for other customers. They are great representative of the Ram brand and I would recommend them to anybody. More

by JDR03272 Verified Customer Verified Customer

Report | Print