Jim Elder III | Page 4

One Fair Honest Lady Nicole Elder is without doubt the classiest, most personable car sales consultant I have ever dealt with at any car dealership. I have leased three v Nicole Elder is without doubt the classiest, most personable car sales consultant I have ever dealt with at any car dealership. I have leased three vehicles from her at Suburban Ford and continue to return to her each time because she has always gone above and beyond anything I have ever expected to confidently assure me that she sincerely wants to provide the fairest, bestservice possible. She knows her job well and has gained my trust and loyalty. More

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Great experience! After shopping at several other Ford and GM dealerships, at Suburban I was promptly helped by my salesman, who was very knowledgeable, not pushy, and After shopping at several other Ford and GM dealerships, at Suburban I was promptly helped by my salesman, who was very knowledgeable, not pushy, and worked hard(in the back lot on the coldest day of the year!) to find me what I was looking for. This was after I had shopped at one of the neighboring GMC dealerships where I was completely ignored by a salesman who was literally sitting at his desk and more interested in text messaging on his phone than assisting me. My experience at Suburban was uncommonly good from my salesman, finance person, as well as the friendly gal working at the snack counter. More

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Highly Recommend you see Nicole Elder I leased my brand new Ford Explorer XLT a few months ago! It was first class from the minute I started a conversation with Jim Elder, General Manager. I leased my brand new Ford Explorer XLT a few months ago! It was first class from the minute I started a conversation with Jim Elder, General Manager. Jim put me in touch with Nicole and she worked to meet my wish list and payment goal! The transaction was simple and the follow up is unparalleled to any other dealer I've dealt with. I've referred 2 family members who also bought from Nicole and Suburban Ford of Sterling Heights. They're so classy, they even send you a "thank you" referral check! That's how you do business! Happy Customer here! More

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Great sale staff Rick Kramer This guy is honest and helpful, we have brought many vehicles from him, he makes buying a car less stressful and gets it done quick. He helps us wit This guy is honest and helpful, we have brought many vehicles from him, he makes buying a car less stressful and gets it done quick. He helps us with our choice of vehicles, encourages us to test drive the car before making our choice. More

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Lease of FX Crew Cab Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer an Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer and Suburban won handily. So that means I win as well. Their service dept. is another plus I rely on when needed. Friendly and professional staff that goes the extra mile. Give them a try. More

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