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Jim Ellis
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31 Reviews
31 Reviews of Jim Ellis
July 23, 2018
Amazing. I love this dealership. Jim Ellis is an amazing salesman and has always helped me find the best car/deal for me! He hasn’t ever let me down. I came al I love this dealership. Jim Ellis is an amazing salesman and has always helped me find the best car/deal for me! He hasn’t ever let me down. I came all the way from KC just to buy from Jim and Joe Machens. Love my new Highlander!!!!! More
by DANICA_HULL
Verified Customer
Helpful 
July 23, 2018
Purchased Prius Jim Ellis was an excellent salesperson. He made an effort to get to know our wishes & to satisfy them. He knows his cars and he matched our wishes & t Jim Ellis was an excellent salesperson. He made an effort to get to know our wishes & to satisfy them. He knows his cars and he matched our wishes & the cars. He was friendly, helpful, & informative. More
by Alicechristensen
June 19, 2018
Good experience While I was in store for a good chunk of time I can’t complain about the outcome. I live my new car. Thank you. While I was in store for a good chunk of time I can’t complain about the outcome. I live my new car. Thank you. More
by ATRIMBLE94
Other Employees Tagged: Brandon Strong
June 19, 2018
Toyota Camry Hybrid 5K mile maintenance Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle for me! Machen’s service dept. is & has been part of my regular maintenance routine ....,they are professional, customer focused, and highly dependable! Machens service dept is easy to contact for scheduling and have added email/texts confirmation, expanded scheduling times w/in the last 3yrs. Free car washes available with each appt. also. Love the vehicle inspection printed report given to me at the end of each appt. Thanks Guys!! More
by TRISHINMC
Other Employees Tagged: Paula Ortiz
June 10, 2018
Great place to go! As an older woman buying a car "alone," Jim Ellis was amazing. He was knowledgeable, respectful, and genuinely cared about what I wanted. In a profess As an older woman buying a car "alone," Jim Ellis was amazing. He was knowledgeable, respectful, and genuinely cared about what I wanted. In a profession that can be manipulative and pushy, he put customer service first. Jake Bruner, in the business office took the time to educate me about the myriad financial options and made sure I understood them. Again, customer service was paramount. The manager, Joe Haner, was courteous and respectful of what I wanted in a car. A very positive experience. More
by Marie
Other Employees Tagged: Joe Haner , Jake Bunker
June 05, 2018
Oil change/state inspection Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard of before. More
by tom_cabanas
June 02, 2018
15,000 mile service we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. More
by DEBBIE
Other Employees Tagged: Terry Pruett
June 01, 2018
My car buying experience The process was lengthy but Jim Ellis (sales) and Brandon (finance) did a fantastic job working with me through the purchase and I’m happy with my exp The process was lengthy but Jim Ellis (sales) and Brandon (finance) did a fantastic job working with me through the purchase and I’m happy with my experience More
by JUSTIN.OWENS41
Other Employees Tagged: Brandon, Finance
June 01, 2018
Car maintainance Good environment and schedule, reasonable prices, friendly staffs, close by, multiple options and very nice tracking reminder. However, still wish to Good environment and schedule, reasonable prices, friendly staffs, close by, multiple options and very nice tracking reminder. However, still wish to have better services for car trading in and repair suggestions. More
by zhangqm333
Other Employees Tagged: Sam Edwards, Cody Allison, Matthew Reid
May 18, 2018
Excellent salesperson and very satisfied with the deal we ma Jim Ellis provided excellent information on the 06 Mazda5 we seen online. we live 2 1/2 hrs from the dealership. Jim took add'l pictures, told me a lo Jim Ellis provided excellent information on the 06 Mazda5 we seen online. we live 2 1/2 hrs from the dealership. Jim took add'l pictures, told me a lot about the car and helped make our decision top drive and see, ultimately buying it at a GREAT price. when we got to the dealership, Jim met us, showed us the car, we took a test drive and he answered all our questions. they checked the alignment, found two tires out of balance, they fixed them and rotated the tires for us. we made the deal and were back on the road home in good time. THANKS JIM!!!! More
by THEWILBERTS86
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