Jim Feinstein | Page 42

First time buyer, great experience Bought my first brand new car last week. 2015 mazda 3 hatchback! Jim was able to get me the car I wanted, made sure I had a good experience, and made Bought my first brand new car last week. 2015 mazda 3 hatchback! Jim was able to get me the car I wanted, made sure I had a good experience, and made sure I left with a smile on my face. Not once did I feel pressured to leave with a car I did not want. I would definitely recommend Tustin Mazda to anyone. More

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First time buy, forever fan of Tustin Mazda I can't even begin to describe how big of a fan I am of Tustin Mazda and Jimmy Feinstein. This was my first time buying a vehicle and definitely won' I can't even begin to describe how big of a fan I am of Tustin Mazda and Jimmy Feinstein. This was my first time buying a vehicle and definitely won't be my last time buying one from Tustin Mazda. From the time I arrived at the dealership I knew I was buying at the right place. Jimmy was a great salesman and did everything in his power to help me out. I drove away with a car I never thought I could have and am so insanely thankful for the service I received. Come here and you won't regret it. Ask for Jimmy and you'll get humor, care and an amazing car! More

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Don't want to feel pressured? Come here. It has been over a week since I bought my car and I just can't stop thinking about how hard Jim and the financial team worked to get me into the car t It has been over a week since I bought my car and I just can't stop thinking about how hard Jim and the financial team worked to get me into the car that I wanted. First off, I made an appointment to meet with Jim. He sounded very friendly and personable. And when I met him the next day, we seemed like we knew each other a long time. I never felt pressured and he never seemed annoyed like I was wasting his time. This was the greatest experience that I have ever had at a car dealership. I'll come back when I want another one or my friends want one. YOU ROCK, JIM! More

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Oustanding Experience I was in the market for a new Mazda and have bought from Jim before. That time was a great experience and this time was no different. He went out o I was in the market for a new Mazda and have bought from Jim before. That time was a great experience and this time was no different. He went out of his way to make sure I was getting the car I wanted and did not try to sell me anything I did not need or want. I was a great experience and a highly recommend him and the staff at Tustin Mazda. Will continue to do business with this dealership. John Patterson runs a great operation there. More

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Great experience with Tustin Mazda I bought a CX 9 from Tustin Mazda and was helped by Jim Feinstein. Jim was a really great salesman that showed me additional options I hadn't conside I bought a CX 9 from Tustin Mazda and was helped by Jim Feinstein. Jim was a really great salesman that showed me additional options I hadn't considered. Ultimately I found a wonderful car that I hadn't even considered before through his efforts. Also, they setup great financing for me and were thorough in explaining all the details about additional coverage I might want such as extended warranties and sealants in a very transparent way. More

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jimmy and big mike two thumbs up WOW I mean WOW..This was my first time buying a brand new car for my self and I was blown away by the customer service from JIMMY FEINSTEIN and his ma WOW I mean WOW..This was my first time buying a brand new car for my self and I was blown away by the customer service from JIMMY FEINSTEIN and his manager BIG MIKE. I mean its like they rolled out the red carpet for me . made everything super easy and took care of me like I was their own family member. It didn't just stop at the sale it continued to the finance office where Tony took care of my finance paperwork and explained everything . I will recommend anyone who is looking for a car to come see these guys Ive never felt so good about buying a car. I came in buying a car and left felt like I owed them something. Thanks Jimmy and Mike More

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After 8 Mazda Dealerships, Tustin Mazda Is The One! I've never written a review for a car dealership before. I didn't know you could, actually. I just returned home from purchasing a car from Jim and Ve I've never written a review for a car dealership before. I didn't know you could, actually. I just returned home from purchasing a car from Jim and Veronica at Tustin Mazda. I'm one of those people who researches a big purchase forever and ever and ever, and I do my homework on the Consumer Reports website. It's totally annoying to anyone who knows me. I knew I wanted a Mazda and went to 8 different Mazda dealerships all over Southern California (seriously!) All of them were anywhere from rude to indifferent towards me. I started to consider a Honda because even though I didn't care for the Accord, the dealers where at least nice to me and treated me with respect. Anyway, I got a recommendation to try Tustin Mazda and while I was wary, I thought I would try just one more Mazda dealer. If they weren't cool, I was just going to go to Honda.You guys, I feel so lucky to have come across Jim Feinstein and his team at Tustin Mazda. I live 50 miles away from this dealership and he made purchasing the car not only easy, but totally enjoyable and not at all scary. And he gave me the fairest price on my car that I could ask for. I was able to do a lot of the transaction over the phone and email so when I arrived to purchase the car, I was in and out very quickly. Veronica walked me through everything I needed to know about the car before I drove away. I was so impressed with her and with Jim that I'll even be coming back to get my car serviced at Tustin Mazda when it needs its first oil change. I was so happy by the end of the afternoon and before I drove away, I had to give Veronica a hug before I left. That's the kind of treatment I got from her and from Jim. Seriously, this dealership is the best. I can't wait to recommend it to my friends and I can't wait to go back to Tustin Mazda for my first service. Thanks, Jim and Veronica! Share your review More

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By far the best dealership. Ever. I bought my first By far the best dealership. Ever. I bought my first Mazda (over the Internet w/ Jim Feinstein) in April 2012, and purchased my second Mazda from hi By far the best dealership. Ever. I bought my first Mazda (over the Internet w/ Jim Feinstein) in April 2012, and purchased my second Mazda from him last week. Jim is by far the most honest, friendly, and easiest person to work with; you'll want to do business with him. What I appreciate most: + He's straightforward. Tells you how it is. No fluff or bull; straight to the point. + He wants to see you in a Mazda, and will do everything possible to land you in your dream car. For my first Mazda, I knew (almost exactly, besides color) what I wanted; he worked hard to give me the best possible deal. For my second Mazda, my original dream car (3 i Grand Touring) wasn't in my budget, but we worked together to get in me the Mazda that would make me happy (now the proud owner of a luscious 3 i Touring.) It turns out: the Touring was a better fit for me anyway. I get cold easily, so I don't need leather seats (the cloth isn't like typical, nasty fluffy cloth... it's sleek. And not "cloth" persay.) I hate wind in my face, so I don't need a sunroof. And the auto dimming mirror and auto lights were nice, but not necessities. I am proud to say that after sitting in and test driving my 3 i Touring... I was able to drive it home off the lot that night! + The dealership appreciates your business. There's a friendly, happy, cheery vibe all around... the people who work there come across like a family. It's evident they like what they do, and value your business. Outside of the purchase process, the dealership is still great. I've gotten our first Mazda serviced there several times and 1) they take appointments (fairly early) 2) they'll ring you so you don't need to hang around the dealership 3) they do a thorough inspection of your car. If you're in the market for a Mazda -- or even if you're not -- I highly recommend you check these folks out. It's worth noting that when I was buying the second car, I was also considering either a Corolla or Civic, but between the car and the phenomenal experience, I knew Tustin Mazda was the way to go. More

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This review is for the Internet Sales Department at OC Tustin Mazda: I was in the market for a new 2014 Mazda 3. The new Mazda 3 had been getting rave reviews and I narrowed my selection to the Mazda 3 Tustin Mazda: I was in the market for a new 2014 Mazda 3. The new Mazda 3 had been getting rave reviews and I narrowed my selection to the Mazda 3s Grand Touring hatchback because it met my needs for storage capacity and fuel economy. I had done extensive research on the car; although most owners loved their new Mazda 3's, an alarming amount complained about the horrible buying experience they endured during the process. I e-mailed multiple dealerships in the greater Los Angeles and Orange Counties requesting quotes for the Mazda 3 I was looking for. John Patterson OC Mazda of Tustin was one of the dealerships and actually had the car I wanted on their lot. I received a prompt e-mail response from Jim Feinstein, OC Mazda's Internet Sales Department. Jim's e-mail was personal and not a cookie cutter e-mail response. Jim was able give me the lowest price for the Mazda 3, beating competing dealerships by over $1000. When Jim was not available, Veronica Paco would assume responsibility, answering any questions I had. Initially I was skeptical of the offer, however, I felt pretty confident since I had the quote in writing, the dealership would honor the price. I scheduled an appointment and walked into the dealership expecting the worst. At the dealership, I felt welcome and was immediately greeted by everyone. As one Yelper stated, every staffer was pleasant and professional, constantly offering food or drink to make me feel at ease. Veronica Paco guided me through the buying processes and I finished, keys in hand, in just over an hour. I had secured a great rate at my credit union prior to the sale and Tony in the dealership's finance department was able to beat their rate by a half percent. (1.4%) Veronica gave me a tour of the dealership and I was able to meet with the owner of the dealership, John Patterson. Overall a great, quick and painless buying experience at OC Mazda of Tustin. I felt Jim Feinstein and Veronica Paco really went out of their way to take care of me and highly recommend them to anyone in the market for a new Mazda. I'm a proud owner of a new Mazda 3 and will definitely be back for a 2015 CX-5. More

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Wow! Best dealership to ever work with, seriously. We just bought a brand new 2013 Mazda CX-9 Touring and couldn't be happier. We had test drove many similar cars before deciding this was the best car. W just bought a brand new 2013 Mazda CX-9 Touring and couldn't be happier. We had test drove many similar cars before deciding this was the best car. We dealt with many dealerships in trying to get the one that we wanted for a good price. We're not local,we live in San Diego, and we drove all the way up here just to get our car because Jimmy Feinstein got us an amazing deal. He stuck with us and really searched and did everything possible to get us what we wanted. He's truly a pleasure to work with. When we arrived to the dealership everyone was so friendly and it just felt like family. He knew our big want was a navigation system and he had it installed and ready to go by the time we got there. John Patterson helped out a lot too! Even our finance guy Tony was great and easy peasy to work with. Honestly, I talked to many dealerships and am thankful I found Tustin Mazda. They really took care of us. If you're looking for a Mazda, no need to look further, I promise they'll get you the very best deal and you'll have a great experience! More

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