I started helping people with their automotive needs in 2002. Over the years, I have continuously been there for my customers, and I feel honored to still be serving and treating them like family many years later.
Read moreDealership Experience
9 yrs, 6 mos
83 Reviews
Write a Review83 Reviews of Jim Gile
August 05, 2018
Satisfy buying experince Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I am pleased with my purchase. Jim Gile was very helpful. More
Other Employees Tagged: Jeff Williams
August 01, 2018
Jeff made a painful experience hassle-free I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told hi I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told him what I was looking for in a new car, and went on several test drives. He was extremely patient, an exceptional listener, and transparent and direct about what could and couldn’t be negotiated (extremely refreshing). I walked out with a new 2018 Camry SE that I love, because Jeff spent 7 hours of his day working to ensure that I got a vehicle I loved at a price that wouldn’t decimate my budget. I can’t speak highly enough of my experience with Jeff and with the rest of the dealership staff (including Mathew, one of the managers, and Ken in finance). Thank you so much! More
Other Employees Tagged: Jeff Williams
July 01, 2018
Repeat customer We bought a truck from Jim at Toyota of Cool Springs eight years ago and knew that when we decided to upgrade to a bigger truck, Jim would be who we w We bought a truck from Jim at Toyota of Cool Springs eight years ago and knew that when we decided to upgrade to a bigger truck, Jim would be who we wanted to deal with. Jim is fair, friendly and very customer oriented. More
Other Employees Tagged: Trey Wade
June 25, 2018
Jim Gile treated me like family When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the past. He did an excellent job helping me find my 2015 Rav 4. He was thorough and clear about the features of the car and the process for purchase. What existing issues there were with the the car were taken care of during the sales process or shortly thereafter, and I can't thank him enough for his time and care with me. When my brother is ready to buy his new car, I will send him over to Jim. I know he'll be in great hands. More
June 22, 2018
Jim is the BEST! Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and re Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and remembers you. Will go see him again if we need to. More
May 12, 2018
Great customer service. Professional and knowledgeable! Although buying a car can be stressful, Jim did a great job helping me make the right choice on my auto purchase and I feel confident that my Toyota H Although buying a car can be stressful, Jim did a great job helping me make the right choice on my auto purchase and I feel confident that my Toyota Highlander will be a fantastic car for years to come. Jim is very knowledgeable about Toyota vehicles and is very friendly! He was patient as I had to decide which type of SUV to purchase and answered all of my questions. He went above and beyond during the process, and I would recommend him to anyone interested in buying a Toyota vehicle. More
May 03, 2018
Great customer service! Jim Giles helped us find the perfect car for our daughter who is going off to college. He was super patient and helpful in understanding her concerns. Jim Giles helped us find the perfect car for our daughter who is going off to college. He was super patient and helpful in understanding her concerns. It's been the best car shopping experience we have had! Thanks Jim! More
April 17, 2018
Excellent care Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dea Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dealership. More
March 15, 2018
Service Plus My Camry was towed in and was unrepairable. I was crushed but the kindness I was shown and consideration helped me take care of business and purchase My Camry was towed in and was unrepairable. I was crushed but the kindness I was shown and consideration helped me take care of business and purchase a used car and drive away happy in just a couple of days. Jim Gile is superb in sales. I always felt he had my best interest in mind. He followed up, gave me the info I needed but did not overwhelm me. DC in service rocks too More
March 04, 2018
Jim Gile is an excellent man. We purchase a new 2018 4Runner from Jim Gile. He was a pleasure doing business with,is meticulous but courteous and represents your dealership well. We purchase a new 2018 4Runner from Jim Gile. He was a pleasure doing business with,is meticulous but courteous and represents your dealership well. More
Other Employees Tagged: Chris Mitchell

