Jim Grace | Page 12

Seth, Jim, Jamie, Great To Deal With I was treated fairly with great respect. Everyone offered to shake my hand, even the people that I did not deal with . The dealership is run in a prof I was treated fairly with great respect. Everyone offered to shake my hand, even the people that I did not deal with . The dealership is run in a professional manner and is kept very clean. Seth was wonderful. He even took phone calls from me outside of business hours. I would highly recommend this dealership. More

Report | Print

What a great experience! Seth made our shopping experience for a new vehicle SO EASY! He was extremely knowledgeable and not at all pushy. He took his time to answer ALL of Seth made our shopping experience for a new vehicle SO EASY! He was extremely knowledgeable and not at all pushy. He took his time to answer ALL of our questions and made sure we knew about the features and benefits of our new Outback Onyx XT. Jennifer gave us the detailed explanation on the touch screen apps and set up the Bluetooth for our phones and explained the Star track as well. Patrick was a breeze in assisting with the finance paperwork. Looking for a Subaru? Go see Seth at Lester Glenn Subaru ~ he WILL take great care of you. More

Report | Print

Went Smoothly The entire sales team, Seth, Jim and Patrick were great. No high pressure, no cliche' salesmen lines. Just good old fashion discussions at a comfortab The entire sales team, Seth, Jim and Patrick were great. No high pressure, no cliche' salesmen lines. Just good old fashion discussions at a comfortable level. I never felt pressured to make the deal. The only hiccup was with the vehicle prep. prior to delivery. Someone over inflated the tires which caused the car to handle poorly on the highway on my way home but I fixed that myself. This is my third leased vehicle from Lester Glenn Subaru. I would shop there again. More

Report | Print

Experience with Lester Glenn My wife and I each have purchased a Subaru from Lester Glenn. Our experience has always good with the both the sales people and service departments. A My wife and I each have purchased a Subaru from Lester Glenn. Our experience has always good with the both the sales people and service departments. Always friendly and helpful. When my wife and I decided to trade-in my Outback, because of past experience we decided to again purchase at Lester Glenn. This past weekend we purchased our 3rd Subaru. Working with Seth was easy and pleasurable. We looked at an Outback that we liked but we wanted to take a little bit of time to think about it. Neither Seth not Jim grace pressured us and we came back and made the purchase. More

Report | Print

i sold car back to lester gleen in toms river November 15. i sold a car that i bought at Lester Glenn Subaru.. it is now 27 days later and haven't been paid.the car loan was paid 16 days later.th November 15. i sold a car that i bought at Lester Glenn Subaru.. it is now 27 days later and haven't been paid.the car loan was paid 16 days later.they never paid me the greater part of the money. by the way this should of taken around 8 days as i was told. thank you Kenneth Stebner More

Report | Print

Complete My experience was wonderful. The greeting from Seth Leifer was the start of my Subaru journey. The dealership staff made my selecting my new car a ve My experience was wonderful. The greeting from Seth Leifer was the start of my Subaru journey. The dealership staff made my selecting my new car a very warm and friendly experience. I've had many follow up emails, texts, and calls welcoming me to the subaru family. My other dealership experiences can't compare to this one and its just begun. My regards to all and special thanks to Seth. Patrick More

Report | Print

Satisfied Customer Some say going in to a dealership alone as a female is a big No No!! At Lester Glenn it was just the opposite for me. I arrived at the dealership in t Some say going in to a dealership alone as a female is a big No No!! At Lester Glenn it was just the opposite for me. I arrived at the dealership in the morning before 11AM, a warm greeting with smiles from the staff, I was taken to Andrew Thomlinson to assist me in my car search. I test drove three cars, but I was still undecided. Ron insisted that I take the Forester home and drive it around for the day and bring it back tomorrow. I was sold at that point. The next day they talk to the bank to get me the monthly payment I wanted, even though I didn't have the best credit score, they did it!!! They got me in a plan that fits my budget and my payments are lower than I paid for my first car. More

Report | Print

Reasonable Normally I am not one to leave bad reviews. Unfortunately, I have been extremely disappointed with the service after this sale. I was excited to purch Normally I am not one to leave bad reviews. Unfortunately, I have been extremely disappointed with the service after this sale. I was excited to purchase a 2015 WRX in early May 2018. According to car fax, the vehicle was serviced maticulisly at Lester Glen Subaru, over 40 maintenance records in 3 years. I was pleased with my salesman, Sal but immediately after the sale, within a week I began observing an excessive amount of smoke eminating from the exhaust. I contacted Lester Glen and was told it was normal and to drive the vehicle more frequently. In the fourth week of ownership the check engine light illuminated indicating an issue with the exhaust. I contacted Lester Glen and was told the the catalytic converter is bad and it would be a $2000 repair. They did state if I brought it to a local exhaust shop it would only be about $1000, but did not offer to work with me in any way. Emails to the service manager, used car sales manager and the president of the company have gone unanswered. I did receive a phone call from Jim Grace, Whi stated that the vehicle was purchased as is, and that at this time they were unwilling to cover any portion of the repair. He stated He would discuss with the general manager and call me back the next day, 4 days ago. Still no response. Very disappointed. Update: so in the end I purchased a used catalytic converter online and Lester Glen Service installed it for me. Was charged for an hour and a half labor, when the job actually took close to three hours due to a seized bolt. More

Report | Print

Second Purchase from Lester Glenn Stopped by Lester Glenn yesterday to have them do a pre inspection on my lease return. Had no intention on buying a new car. My wife fell in love wit Stopped by Lester Glenn yesterday to have them do a pre inspection on my lease return. Had no intention on buying a new car. My wife fell in love with a Cool Grey Crosstrek and the deal Jim Grace gave me was too good to turn down. My salesman, Ryan, is great and the sales Manager, Jim Grace is awesome! Friendly, efficient and knowledgeable! It is nice to find a dealership that does not jerk you around. Donato made the transaction quick and painless. Thank you for a great experience, After having bought my second Subaru from Lester Glenn, I will continue to recommend them. More

Report | Print

Awesome ! What an awesome, knowledgeable group of people. They were extrememly helpful and made sure my car buying experience was the best that it could be and What an awesome, knowledgeable group of people. They were extrememly helpful and made sure my car buying experience was the best that it could be and it was ! More

Report | Print