Jim Hawes | Page 2

Everything was great working with the guys from Hurst Autoplex my salesman Jimmy took care of me just great. Autoplex my salesman Jimmy took care of me just great. More

Report | Print

Seamless, professional and beyond accommodating! Keep doing what y'all are doing! You've got customers for life in us! doing what y'all are doing! You've got customers for life in us! More

Report | Print

Had website updated to show cars that were actually available! Excellent staff, prompt email replies and phone calls. Easy negotiations with trade and had fair pricing on both new Hellcat Durango and m available! Excellent staff, prompt email replies and phone calls. Easy negotiations with trade and had fair pricing on both new Hellcat Durango and my SRT392 Durango trade. More

Report | Print

customer service There was some initial misunderstanding about the features of a vehicle. The Outlander PHEV apparantly doesn't get a lot of attention around here. I w There was some initial misunderstanding about the features of a vehicle. The Outlander PHEV apparantly doesn't get a lot of attention around here. I was pretty upset about it at first and I felt like it took longer but over all they really did make a lot of effort to help me out and come to a solution where everybody would be happy again. There was no high pressure during sales. Jonathan Lopez is very personable and did a great job with handling things. Their service department did a lot a legwork in trying to research and to help me learn more about the car. In the end I'm happy with the car it just had a surprising learning curve that I didn't expect. (It can be driven simply but there's a lot you can do with it). The people here defied my expectations of car sales men and really went above and beyond to help me out. More

Report | Print

Perfect Purchase Experience! I have been a customer of Hurst Autoplex Mitsubishi for several years, and my most recent purchase experience confirmed the reason why. Everyone at th I have been a customer of Hurst Autoplex Mitsubishi for several years, and my most recent purchase experience confirmed the reason why. Everyone at the dealership seems genuinely pleased to assist in any way possible, is consummately professional, and I don’t think there is a single staff member in sales, service or parts who has ever said, “It’s not my job.” I will continue to do business with Hurst Autoplex Mitsubishi as long as I still have a driver’s license! More

Report | Print

Great deals and great people! I bought my 3rd vehicle from Hurst Autoplex and will continue and I highly recommend this place. Ask for salesman Eugene and manager Jim for great ser I bought my 3rd vehicle from Hurst Autoplex and will continue and I highly recommend this place. Ask for salesman Eugene and manager Jim for great service and no hassle! More

Report | Print

Quick, easy, and painless! I just purchased a 2015 Outlander 1 week ago. The process was the easiest and most painless car buy experience I have had. I explained what I wanted a I just purchased a 2015 Outlander 1 week ago. The process was the easiest and most painless car buy experience I have had. I explained what I wanted and my price range; I got MORE than what I what I wanted and at a fair price. I do not feel that I was being "worked over" by the sales consultant. If every car buying experience was like this, I would by a new car every year! Thank you!! More

Report | Print

Personable and professional I worked with Jimmy Hawes and he was amXing to work with. He made sure everything was clear and he worked to get me the best car for the best price I I worked with Jimmy Hawes and he was amXing to work with. He made sure everything was clear and he worked to get me the best car for the best price I could have. He was so friendly and helpful working with me. I am so happy to have a car from Hurst Autoplex!! I would highly recommend them to anyone. More

Report | Print

100% Satisfaction! My Daughter recently purchased a 2015 Mitsubishi Outlander Sport at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire process was painless! The mo My Daughter recently purchased a 2015 Mitsubishi Outlander Sport at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire process was painless! The moment we were approached on the lot by Chris Cunningham, we both felt an honesty comfort from him. He did not push, pull or yank us around to buy from him. He made arrangements to let her drive the car for 24hrs so that we could make sure she felt 100% safe to drive the vehicle she was looking to purchase. We let Chris know that our main goal was to have the SUV purchased under my daughter’s name only and the need to get the lowest possible purchase price and interest rate possible. Chris, the owner Jim and staff made ALL this happen for her. Chris was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR! They day of purchase, Chris had us in and out within 1hr of completing the credit application (including the cleaning prep time for the vehicle). The owner spent time with my daughter educating her on what she should be doing now and in the future to help improve her credit score even more. Rick in financing helped explain what the different financing options/add-ons were and how they worked and if she should or should not get them. There was another gentleman that we had interactions with, but I have forgotten his name and I apologize. Thank you Hurst Autoplex Mitsubishi for the excellent service. And THANK YOU Chris for not only the service you gave us during this process, but your service to the United States of America! Will DEFEINATLEY recommend to family and friends! More

Report | Print

This is the way buying a new vehicle should be!! After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard 3rd row seat were the biggest sellers for us. After looking at the Outlander's on the Autoplex lot, I went on the website and requested a quote. I spoke to Rick Massey about what was on the lot and what I was budgeted to spend. The exterior and interior colors were non-negotiable, Rick saw the the Lewisville Autoplex had what we were looking for and had it delivered to Hurst the next day. I had collected quotes on similar Outlander's from other Dealerships, Rick made sure that he had the very best price. They even got me a lower interest rate than originally quoted. Signing the papers and driving off was less than an hour! More

Report | Print