Jim Henderson
Jim Henderson at Ed Morse Chevrolet Buick GMC

Jim Henderson | Page 11

General Manager

Ed Morse Chevrolet Buick GMC

501 U.S. 61 BUSINESS
Muscatine, IA 52761

Contact Me
5.0
119 Reviews

I was born and raised in Muscatine, Iowa, and graduated from the Iowa Wesleyan College. I have been married to my wife Melissa for 27 great years! I have been in the Automotive field since I was fourteen years old, and I am very cognizant of the customer's needs. My aim is to deliver excellent customer service, transparency, integrity, and the type of experience you want to tell your friends and family about. When you work with me, I will show you how easy it is to purchase a vehicle. I am proud to say that after the sale, you are still on my mind. I will match you with the correct vehicle, follow up, and ensure you are happy and doing well!

Dealership Experience

37 yrs, 2 mos

Industry Experience

46 yrs, 5 mos

5.0

119 Reviews

Write a Review

119 Reviews of Jim Henderson

January 15, 2023

Dealership Rating
Employee Rating

Excellent staff! ! Best service I’ve ever experienced from all departments .. will definitely recommend to other More

by KFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Dan Cox , Emily Armstrong, Bob Droessler, Keith Franks, Eric Harris

Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevrolet Buick GMC Muscatine (MICB) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 11, 2023

Dealership Rating
Employee Rating

Have used this dealership for many, many years. The reason for this is it's people. They have always did their best to satisfy my needs from the purchasing of vehicles, servicing my vehicles and an More

by davesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel, MC Henderson , Emily Armstrong, Bob Droessler, Keith Franks, Several of the mechanics.

Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

Hi Davesy and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ed Morse Chevy Buick GMC Team

January 06, 2023

Dealership Rating
Employee Rating

I always appreciate their communication with the customer. Their friendliness and customer service. Thanks for the good work. More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel , Emily Armstrong

Jan 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

December 24, 2022

Dealership Rating
Employee Rating

I had to take my car in for a check-up and oil change on one of the snowy, blowy cold days. I truly didn't want to go. But I was SO happy I did. The Staff was so friendly, happy, and helpful. They finished More

by dlbunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Brian Wood , Lara was most helpful on my check -out. She's a keeper.

Dec 30, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

Dec 30, 2022

dlbunker responded

Thank you for the great service and the friendly helpful people you have working for you. Hope you can read my review Diane L. Bunker dlbunker@machlink.com

November 14, 2022

Dealership Rating
Employee Rating

Great place to do business they did a great job in all aspects of the sale More

by bud.maas.concrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, MC Henderson, Dan Cox , Keith Franks, Eric Harris

Nov 21, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

October 28, 2022

Dealership Rating
Employee Rating

Never got to talk to a service representative, you need to experience sitting on a phone on hold for a very long time… had to have oil changed in Nashville because I couldn’t get through to service before More

by nkstych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Emily Armstrong, Laura K 5stars

Nov 04, 2022

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

Nov 06, 2022

nkstych responded

If you put someone on hold for a long period of time you might think of putting a system in that will give them a call back #??

September 27, 2022

Dealership Rating
Employee Rating

Service was great. Had my vehicle done on time. would highly suggest using Ed Morse for Auto needs. More

by STEVEDALY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Daly, Elizabeth Weber

Sep 28, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2022

Dealership Rating
Employee Rating

Greg Bogart worked with me on a trade in value on my 2019 GMC Acadia Denali which didn't take much time. Brian woods did a great job on explaining the details of my NEW Buick Enclave. Overall very satisfie More

by DJBickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Brian Wood , Bob Droessler

Sep 21, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, The Ed Morse Chevy Buick GMC Team

August 31, 2022

Dealership Rating
Employee Rating

My first vehicle purchased under the Ed Morse Auto Dealership. Although we were early Ed Morse still took care of my purchasing of the New 2023 Buick Enclave. Very accommodating. More

by DJBickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Brian Wood , Bob Droessler

Sep 06, 2022

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

August 26, 2022

Dealership Rating
Employee Rating

Jim was great to work with and kept us informed when our pickup would be ready. He was very helpful setting up onstar and explained the options to us. Would recommend this dealership More

by rlb_74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

Aug 29, 2022

Ed Morse Chevrolet Buick GMC responded

rlb_74, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Ed Morse Chevy Buick GMC Team

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