Jim Henderson
Jim Henderson at Ed Morse Chevrolet Buick GMC

Jim Henderson | Page 9

General Manager

Ed Morse Chevrolet Buick GMC

501 U.S. 61 BUSINESS
Muscatine, IA 52761

Contact Me
4.9
114 Reviews

I was born and raised in Muscatine, Iowa, and graduated from the Iowa Wesleyan College. I have been married to my wife Melissa for 27 great years! I have been in the Automotive field since I was fourteen years old, and I am very cognizant of the customer's needs. My aim is to deliver excellent customer service, transparency, integrity, and the type of experience you want to tell your friends and family about. When you work with me, I will show you how easy it is to purchase a vehicle. I am proud to say that after the sale, you are still on my mind. I will match you with the correct vehicle, follow up, and ensure you are happy and doing well!

Dealership Experience

36 yrs, 10 mos

Industry Experience

46 yrs, 1 mo

4.9

114 Reviews

Write a Review

114 Reviews of Jim Henderson

October 20, 2023

Dealership Rating
Employee Rating

Service you can trust! I have the utmost confidence Rob and the entire shop when it comes to service & repair. If I can’t handle it myself I leave it to them. Keep up t More

by DRIVE_FOR_SHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

October 14, 2023

Dealership Rating
Employee Rating

We always by our cars from Jim Henderson, stopped out had issue with my seatbelt, got me in touch with Robby Whitmer, part was there the next day and had my seatbelt fixed. They always take good care of us. More

by WCALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Oct 16, 2023

Ed Morse Chevrolet Buick GMC responded

Bill and Diane thanks for the positive review, always enjoy visiting with you! Have a great weekend. Glad we were able to get the part overnight for you with the strike going on.

October 10, 2023

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Employee Rating

Terrible on keeping price as agreed and terrible on customer satisfaction very terrible won’t come back very shady from the management I felt so cheated I will let everyone I know never to shop there d More

by CRICKETTALDERIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 12, 2023

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

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Employee Rating

Friendly, honest and worked with us the price. We highly recommend them, looking forward to our relationship More

by lois.honeycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Lois. Sincerely, The Ed Morse Chevy Buick GMC Team

September 08, 2023

Dealership Rating
Employee Rating

Very friendly and willing to help with anything. No pressure but answered all my questions. More

by skeltor19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood, Dan Cox

Sep 11, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

August 29, 2023

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Great experience dealing with Ed Morris. Have been a customer for many years and very pleased. More

by GMBATTEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, MC Henderson

Aug 31, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

August 08, 2023

Dealership Rating
Employee Rating

I have been doing business with MC for 35 years. I’m glad it didn’t change very much since Ed Morse took over. More

by dwysfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, MC Henderson

Aug 10, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

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Employee Rating

Friendly, efficient service. Service needs clearly explained. Comfortable waiting room. Follow up service appointment promptly made. More

by NPAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Wiebel , MC HENDERSON

Aug 01, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2023

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Employee Rating

I purchased new GMC Denali ultimate truck for approximately $84,000. This is the fourth truck I have bought from this location but the first one from Ed Morris. After having the new truck only a More

by mikesheets53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience at Ed Morse Chevrolet Buick GMC Muscatine (MICB). We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, The Ed Morse Chevy Buick GMC Team

May 07, 2023

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Employee Rating

They helped me complete the repairs to my car in a timely manner and the staff were helpful More

by AMULKA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel , Emily Armstrong

May 10, 2023

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

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