Jim Krause | Page 68

Excellent customer service and attention to detail I purchased a new Camry from Del Toyota after talking with several dealerships about different types of cars and SUV’s. I chose a Toyota Camry for I purchased a new Camry from Del Toyota after talking with several dealerships about different types of cars and SUV’s. I chose a Toyota Camry for its reliability and safety rating and purchased it from Del because they offered a good price and had the best customer service of the dealerships in my area. Nikki was fantastic about answering my questions and providing info on trim levels. Once I decided on a car, Del made arrangements for the salesman to pick me up at home a few miles away as my current car (a 2008 Prius) was not operational. Ben Gomez was the salesman who I worked with...he came over in the exact car I would be buying so I could drive it, get a better feel for it and ask questions. That was a very nice gesture. Ben was great about explaining the process and worked everything out so I could walk out the door with the car. Jim helped with the finance aspect -I paid cash but he SJSU went over the registration/tags/etc process. Angel helped with the overview at the end and explained many of the cool features of this car and helped me get my phone synced and apps installed so I could use the turn by turn system. I would highly recommend this dealership! They are the most professional of the three Toyota dealerships I’ve worked with over the past couple of years. More

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Car buying and leasing The best place to buy or lease a new car! This is our seventh one, and I have to say that they are hard to beat. The best place to buy or lease a new car! This is our seventh one, and I have to say that they are hard to beat. More

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Accommodating Jim Lopez was the reason I walked through the door. I enjoyed working with him. Al was great to work with. I walked through the door with only a vis Jim Lopez was the reason I walked through the door. I enjoyed working with him. Al was great to work with. I walked through the door with only a vision, and the team at Del Toyota helped me with the details. Al worked hard to get me exactly what I was looking for! Angel was very thorough and helpful when going over the aspects of the car and setting up everything for me. Even though I was in a rush, she helped me to quickly review the technology simply and effectively. Jim Krause was exceptional on the financial end- he was able to explain all of the numbers to me and help get me to something I felt comfortable with! He was open, honest, and thorough. More

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Purchase of Rav4 Excellent service from everyone at Del Toyota. Everyone was knowledgeable, friendly, and knowledge. There was not any pressure put on us. Buying a car Excellent service from everyone at Del Toyota. Everyone was knowledgeable, friendly, and knowledge. There was not any pressure put on us. Buying a car here was a pleasure. More

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Amazing My experience today at Del Toyota was seamless! Connor Chip Beal was extremely helpful and knowledgeable. He was able to answer any questions I had an My experience today at Del Toyota was seamless! Connor Chip Beal was extremely helpful and knowledgeable. He was able to answer any questions I had and helped me get the best price for my trade in. Will definitely be coming back. More

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Always a pleasant experience! Helpful and friendly staff Great customer service. Have been buying cars from this dealer for 15 years and have always been satisfied with entire staff from sales to service. Al Great customer service. Have been buying cars from this dealer for 15 years and have always been satisfied with entire staff from sales to service. Always a pleasant experience. More

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I had a very positive experience This was my 4th Toyota in a row from Del Toyota and the second one that Steve sold to me. I've been happy with all of purchases with Del. This was my 4th Toyota in a row from Del Toyota and the second one that Steve sold to me. I've been happy with all of purchases with Del. More

by Camry girl 2018 Verified Customer Verified Customer

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Great Experience Buying a new car can be extremely stressful, especially when you are on a tight budget. I spent a good amount of time researching what I wanted before Buying a new car can be extremely stressful, especially when you are on a tight budget. I spent a good amount of time researching what I wanted before I even started visiting dealerships. Some dealerships didn't even try; they just started off with a ridiculously high price, and then put a ton of pressure on me to immediately sign on the dotted line. Steve Heinze did the opposite. He gave me a more than fair price right off the bat, and assured me that no one would be able to beat it. He was right. I did my homework. No one could come close to his price. He was knowledgeable, patient, efficient & laid back. He made sure my trade in went smoothly and there were no glitches. Jim Krause was great to work with. Explained everything very well which made signing the paperwork a breeze. Again, a no pressure experience. Angel Lewis was an unexpected bonus. I was nervous about learning how to use all the bells and whistles in my new car. I soon learned that I worried for nothing, as before I left, Angel went over every nook & crannie of the vehicle from stem to stern. She gave me her card and encouraged me to call her with any questions. These three make a great team! I would highly encourage anyone buying a Toyota to give Steve Heinze a call! More

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Great dealership Very nice place to work with . Sales staff is friendly and available. Gave lots of info I would recommend them to others in the future Very nice place to work with . Sales staff is friendly and available. Gave lots of info I would recommend them to others in the future More

by WENDYCREED123 Verified Customer Verified Customer

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Was an awesome experience The entire team was impressive!!! It felt like a family member was taking care of me no matter what team member I dealt with that day!!! The entire team was impressive!!! It felt like a family member was taking care of me no matter what team member I dealt with that day!!! More

by IRONGRIP21 Verified Customer Verified Customer

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