Jim Major
Jim Major at Mercedes-Benz of Atlanta Northeast
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Jim Major | Page 2

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Jim Major

September 28, 2021

Dealership Rating
Employee Rating

They do there best to serve the customer and I was very pleased with what they did for me and my car 2010 E550 More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2021

Dealership Rating
Employee Rating

Some great people working there. Jim Major was very professional and helpful. He made the experience very good. I recommend the service at this Mercedes Benz locationa More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 09, 2021

Dealership Rating
Employee Rating

The Dealership is I have no issues. The problem my daughter and I had was with the service dept. I really hate my daughter did not get the WOW treatment. More

by KSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2021

Dealership Rating
Employee Rating

Very friendly and courteous treatment by all service employees. Took me on time and addressed my issues. Thorough explanation of the problem. Very comfortable customer lounge More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2021

Dealership Rating
Employee Rating

Jim Major my advisor is very nice and he always make sure my car is taken care off!!! More

by Princess Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 19, 2021

Dealership Rating
Employee Rating

There was confusion regarding the warranty and the rep initially told me to file a claim and await reimbursement. ??? When I picked up my car the service department returned it filthy . Black smudges on w More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 28, 2021

Mercedes-Benz of Atlanta Northeast responded

We are very sorry that you did not have an exceptional experience. We will gladly detail your vehicle at no charge. If you are unable to make it into the dealership we will come to your work or home and pick the vehicle up and then return it back to you fully detailed. To schedule this please reach out to our Service Manager at 770-279-3825. Thank you.

March 14, 2021

Dealership Rating
Employee Rating

Jim Major Has provided excellent customer care, arranged Jim Major Has provided excellent customer care, arranged for to have guest office my vehicle was being repaired. He explained work to be done gave d More

by Charles 70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 16, 2020

Dealership Rating
Employee Rating

As always, everyone was friendly and professional. They listen to my questions and concerns and sometimes offered advice. I would recommend this dealership to my friends and family. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Mercedes-Benz of Atlanta Northeast responded

Scott - Thank you for the 5 stars review regarding Jim and our service team. We appreciate your referrals!

November 14, 2020

Dealership Rating
Employee Rating

I really like coming to this dealership such a friendly atmosphere the service is wonderful I would recommend this dealership to everyone they really take the time to Keep you Inform of your repair More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Mercedes-Benz of Atlanta Northeast responded

Arlene - Thank you for the 5 stars review regarding our friendly team. We appreciate your referrals and look forward to serving you for many years to come!

November 03, 2020

Dealership Rating
Employee Rating

I had a very Great EXPERIENCE at Atlanta Classic Cars. This is my second vehicle and I love it. Thank you Finn Misa and I see you see in years More

by Tamaralatoya
Recommend Dealer
Yes

Other Employees Tagged: Finn Misa

Nov 11, 2020

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and for your kind words regarding Finn! We hope you you are loving your new Mercedes-Benz and we look forward to being there for you throughout the years!

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