Jim Mickelini
Jim Mickelini at Glenbrook Dodge Chrysler Jeep Fiat

Jim Mickelini

Service Advisor

Glenbrook Dodge Chrysler Jeep Fiat

100 W Coliseum Blvd
Fort Wayne, IN 46805

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Jim Mickelini

September 12, 2026

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Employee Rating

Visited service department, work was completed promptly while I waited and the service advisor stepped through the work order line by line explaining everything that was done More

by RSP
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for recognizing our service team's thoroughness and prompt work. We appreciate your feedback at Glenbrook Dodge Chrysler Jeep.

September 01, 2026

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This is the best jeep dealership in Indiana. I highly recommend Glenbrook Dodge. They will treat you like family. More

by TJ & Maria Charland
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 01, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for recommending Glenbrook Dodge Chrysler Jeep. We appreciate your kind words about our team.

August 01, 2026

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I prefer using this service center for my vehicles. The customer service and knowledgeable staff make it an enjoyable experience even when they have to pull a bolt out of your tire. Thanks for getting More

by Jess D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Barney

Aug 01, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge Chrysler Jeep. We appreciate your kind words about our customer service and team. We're glad we could assist in getting you back on the road safely.

April 19, 2026

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I came to Glenbrook in a pinch, and left in a brand new Ram 1500. Everyone was helpful, from service to sales. They know how to take care of you and I couldn’t be happier! More

by ReedSchroder
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Macon

Apr 21, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge Chrysler Jeep. We're glad our team could assist you quickly and effectively. Enjoy your new Ram 1500.

April 06, 2026

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Everyone there from the time I got out of my car seemed like they were waiting for me. I was very pleased with their work. More

by Satisfied
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Armstrong, Tyler Smith, Fred Naag , Dave Pena

Apr 09, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience. We're glad our team was attentive and met your expectations. Glenbrook Dodge Chrysler Jeep appreciates your feedback.

February 01, 2026

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Service advisor Travis was able to get me into the dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't rec More

by chris_gruen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Armstrong, Tyler Smith, Fred Naag , Dave Pena, Caralyne Reiff

Feb 01, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your kind words about our team at Glenbrook Dodge Chrysler Jeep. It's good to know we could assist you quickly during your travels. Thank you for recommending us.

January 25, 2026

Dealership Rating
Employee Rating

Jim in service is fantastic to work with. His demeanor is cheerful and you can tell he truly enjoys his job. More

by Atmitch
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Our team appreciates your kind words about Jim and the service experience at Glenbrook Dodge Chrysler Jeep. We're glad to hear about your positive interaction with our team. Thank you for sharing.

January 16, 2026

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I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They More

by blainew1
Recommend Dealer
Yes

Other Employees Tagged: Joshua Armstrong, Fred Naag , Dave Pena

Jan 16, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your recognition of the service advisors' efforts at Glenbrook Dodge Chrysler Jeep. It's good to know the communication and scheduling options work well for you. Thank you for sharing your experience.

January 13, 2026

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Employee Rating

I had needed an oil change. They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good car More

by Shambo51ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Armstrong, Tyler Smith, Fred Naag , Dave Pena, Caralyne Reiff

Jan 13, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback and are glad we could assist with your oil change efficiently. Our team at Glenbrook Dodge Chrysler Jeep strives to provide straightforward service. Thank you for choosing us.

December 28, 2025

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Employee Rating

Great friendly service and amenities…service department is fantastic….definitely recommend this dealership to everyone…keep up the good work More

by jerm9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your recommendation. We appreciate your kind words about our service department. Glenbrook Dodge Chrysler Jeep is here to help whenever you need us.

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