Jim Mickelini

I prefer using this service center for my vehicles. The customer service and knowledgeable staff make it an enjoyable experience even when they have to pull a bolt out of your tire. Thanks for getting The customer service and knowledgeable staff make it an enjoyable experience even when they have to pull a bolt out of your tire. Thanks for getting me back on the road! More

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I came to Glenbrook in a pinch, and left in a brand new Ram 1500. Everyone was helpful, from service to sales. They know how to take care of you and I couldn’t be happier! Ram 1500. Everyone was helpful, from service to sales. They know how to take care of you and I couldn’t be happier! More

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Everyone there from the time I got out of my car seemed like they were waiting for me. I was very pleased with their work. like they were waiting for me. I was very pleased with their work. More

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Service advisor Travis was able to get me into the dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't rec dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't recommend them enough as they went out of their way to make sure I was taken care of in a timely manner. More

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Jim in service is fantastic to work with. His demeanor is cheerful and you can tell he truly enjoys his job. His demeanor is cheerful and you can tell he truly enjoys his job. More

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I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They are busy, but I don't feel like I'm being processed. This attentiveness is hard to maintain given the hectic conditions of modern society, but it is obvious that they are selected and trained to do so! And I really like that I can schedule and communicate with them via text! More

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I had needed an oil change. They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good car They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good care of the vehicle while I was there.Thank you glenbrook dodge More

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Great friendly service and amenities…service department is fantastic….definitely recommend this dealership to everyone…keep up the good work is fantastic….definitely recommend this dealership to everyone…keep up the good work More

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Jim in service was awesome. He got me in and was upfront with me about pricing and time frame. Kept in contact the whole time. Very personalable He got me in and was upfront with me about pricing and time frame. Kept in contact the whole time. Very personalable More

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Very helpful, got my vehicle taken care of. Made sure I got my car cleaned and was overall friendly. Made sure I got my car cleaned and was overall friendly. More

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