Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 14

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
not yet
rated
342 Reviews
not yet
rated

342 Reviews

Write a Review

342 Reviews of Jim Monahan

August 15, 2022

Dealership Rating
Employee Rating

Great quality service and perisonel attention they The service people go above and beyond to sayifiy their customers More

by svardalos66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 15, 2022

svardalos66 responded

I would not go anywhere else

Aug 15, 2022

svardalos66 responded

Great service and great individual personnel attention at a reasonable price

August 13, 2022

Dealership Rating
Employee Rating

No thanks yuhhghvf. Cccccffcxdfcddfff cvvv g be vcv. C. Cv by. Hi bgv big. Bigger bbvbb More

by TERRY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

Aug 14, 2022

Rizza Cadillac Buick GMC responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call if you'd like to discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2022

Dealership Rating
Employee Rating

Work was done approximately and timely. The job done was explained before the repair. Thank you. More

by Masievoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

Aug 11, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2022

Dealership Rating
Employee Rating

The people at this dealership was courteous, prompt, and very responsive. They serviced my car in a timely manner. I would definitely recommend them. More

by paclay1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 10, 2022

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Aug 08, 2022

paclay1298 responded

Great service!

August 04, 2022

Dealership Rating
Employee Rating

The service representative was very friendly. He kept me informed throughout the process. The waiting area was very clean and comfortable. More

by Adrianne.turnbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 05, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2022

Dealership Rating
Employee Rating

Nice people and great service l feel save when I leave my car with them thank you ❤️ More

by Sherinhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 04, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Sherin! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2022

Dealership Rating
Employee Rating

This dealer air scam artists they just want your money and don't care about your service More

by Randyantes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem

Jul 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jul 28, 2022

Randyantes1 responded

Very disrespectful service writers very poor service from entry to exit and very poor quality work mechanic should be dismissed if what the service writer tells me

Jul 29, 2022

Randyantes1 responded

I am willing to accept a refund in the form of in-house credit per se for service or for parts

Jul 29, 2022

Randyantes1 responded

I'm willing to accept in-house credit for future service or from the parts department

Jul 29, 2022

Randyantes1 responded

Total disrespect for customer lies from service writer you can contact me by phone I am willing to accept in-house credit for parts and or service thank you

July 28, 2022

Dealership Rating
Employee Rating

I took my car in for an alignment and it came out worse than when it went in they're trying to blame it on my tires I replaced it with new tires and my alignment was still way off turns out I needed upper More

by Randyantes1
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem

Jul 28, 2022

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 18, 2022

Dealership Rating
Employee Rating

excellent service, my vehicle was completed & I was notified in the time promised all around good service More

by exprsstec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: jim service writer

Jul 20, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 09, 2022

Dealership Rating
Employee Rating

The requested maintenance was completed in a timely manner. The estimate provided was accurate. And customer service was superb. More

by castell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
14
...

Dealership Inventory (344 Vehicles)

new 2025 Cadillac LYRIQ car, priced at $77,299
2025 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
used 2022 Ford F-450 car, priced at $76,950
2022 Ford F-450
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 GMC Sierra 2500 car, priced at $60,950
2022 GMC Sierra 2500
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $54,330
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $65,819
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Buick Envision car, priced at $51,770
2026 Buick Envision
new
Ebony exterior
Automatic
All-wheel Drive