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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC
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Jim Monahan | Page 2

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.6
338 Reviews
4.6

338 Reviews

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338 Reviews of Jim Monahan

July 26, 2023

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Employee Rating

Service was fantastic! Will not go to any other Cadillac service department because Rizza is the best! More

by TREE
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Yes
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Jul 27, 2023

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 20, 2023

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Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. More

by threejays09
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jul 21, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2023

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Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More

by dejay03
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jul 19, 2023

Rizza Cadillac Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 14, 2023

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This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp More

by tsmit277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jul 17, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 12, 2023

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Service was good. I was done in about an hour. I did not get a copy of the inspection report More

by duwainb2
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Yes
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Jul 13, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2023

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Great service from the time I walked in the door til I got my car back More

by Brgr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jul 10, 2023

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2023

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Professional and clean! The Service Writer, Jim Monahan was very proficient and knew how to make the experience smoother. I thought the issue should have been covered by the More

by ERIC SEARCY
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Yes
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Jul 05, 2023

Rizza Cadillac Buick GMC responded

Eric, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

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Everything was great and I had no problems getting everything that I needed. Thank you. More

by Boochie1963
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jun 29, 2023

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2023

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The service was prompt and attentive. It did not take long for them to get to work done. More

by urwinding
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Recommend Dealer
Yes
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Jun 27, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2023

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I have been a customer for over 12 years. I am a satisfied return customer. My last three vehicles were purchased at Rizza Cadillac Buick GMC. More

by tsmit277
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

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Jun 23, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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