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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 23

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

December 22, 2021

Dealership Rating
Employee Rating

This location had very good customer service and I would definitely return to this location More

by Jordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 23, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2021

Dealership Rating
Employee Rating

The service rep understood the seriousness of the cars problem and he got the manager involved to have the car fixed under warranty. More

by Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 23, 2021

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2021

Dealership Rating
Employee Rating

Everyone was very helpful and so nice. From my initial phone call to the follow up call. Making sure that I knew everything that was going on with my vehicle. Great service!!! More

by Lngonzalezz83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 20, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 13, 2021

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Employee Rating

Very knowledgeable and friendly staff.the only place I will take my car for repairs. More

by tainted99man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 15, 2021

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 12, 2021

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Employee Rating

I brought my car to Buick and they were so professional and efficient and got me in and out so fast More

by KIMBERLY.SEASTRUNK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Dec 14, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2021

Dealership Rating
Employee Rating

Very friendly staff. I had to reschedule my appointment on short notice and they were able to accommodate me vehicle later that day! More

by ichio6051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Dec 14, 2021

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

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Employee Rating

I've been coming here for over 5 years now and they have been nothing but great to me. I appreciate all of the great customer service at Rizza. More

by QUENTONRAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor, Rodney Stepney

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Dec 09, 2021

Rizza Cadillac Buick GMC responded

Quenton, thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

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Employee Rating

Professional and knowledgeable staff always willing to to go the extra mile to make sure that the customer is satisfied. More

by 2KJBENZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Dec 09, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2021

Dealership Rating
Employee Rating

John Howard and the service department are very efficient and knowledgeable. Got me in and out in a timely fashion. More

by JCOZZI610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Dec 07, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 03, 2021

Dealership Rating
Employee Rating

They did great job. The staff is friendly competent and went above and beyond! I would recommend them to anyone. More

by Jackstarkey514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Dec 03, 2021

Jackstarkey514 responded

Excellent service

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