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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 24

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

December 02, 2021

Dealership Rating
Employee Rating

They were awesome. Even the lady in the front desk. Very helpful and their service for a shuttle was great. Thank you. More

by Hana_0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Dec 02, 2021

Rizza Cadillac Buick GMC responded

Hana, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 27, 2021

Dealership Rating
Employee Rating

Always have my car done at Rizza.very nice polite service advisor.Car is always fixed right. More

by tainted99man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 29, 2021

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2021

Dealership Rating
Employee Rating

Service was adequate, it took too long to fix, very expensive. I took it in for one problem which I’m still having problems with and they charge me for something else that I really don’t know if I need More

by RICARDO1945
Customer Service
Friendliness
Price
Recommend Dealer
No
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Nov 29, 2021

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2021

Dealership Rating
Employee Rating

Always a pleasure serving my car with Rizza. 10/10 top notch customer service and they alwyas treat women with respect! More

by Candace123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Nov 29, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2021

Dealership Rating
Employee Rating

My first experience at Rizza Buick. Everyone I spoke to was very kind and courteous. My car was repaired earlier than expected. I definitely will return. More

by Hud2359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 29, 2021

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 23, 2021

Dealership Rating
Employee Rating

Courteous and prompt attention was given to us. We were informed on what work would be done to our vehicle in a comprehensive way. More

by SUSAN34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Nov 24, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 15, 2021

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Employee Rating

Great customer service and communication through out my service visit they always kept me informed.. More

by CLAUDIA.MEJIA
Recommend Dealer
Yes
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Nov 17, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2021

Dealership Rating
Employee Rating

Please stop texting me and emailing me,You were given my Please stop texting me and emailing me, You were given my info to contact me about my appointment only Take me off your list More

by None
Recommend Dealer
No
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Nov 09, 2021

Rizza Cadillac Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

November 05, 2021

Dealership Rating
Employee Rating

The service was great I was in and out in five minutes, no mechanical service was done at this visit More

by T.SENESE3
Customer Service
Friendliness
Recommend Dealer
Yes
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Nov 06, 2021

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2021

Dealership Rating
Employee Rating

The service was great every thing need was done the service manage up date me when need. More

by HTTCLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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