Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 32

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
not yet
rated
342 Reviews
not yet
rated

342 Reviews

Write a Review

342 Reviews of Jim Monahan

May 29, 2021

Dealership Rating
Employee Rating

Jim would not let me use a coupon for 20 percent off an oil change because I had received a senior discount? Does not seem fair as it doesn't say that on the coupon.Also what is the $50 charge for "shop su More

by CUBSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Dealership Rating
Employee Rating

Great communication and great work from the technicians! Kept me up to date with the progress. Loved the service, and hope to continue being a loyal customer. More

by JulioM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

Dealership Rating
Employee Rating

Was very pleased with the service I received, John was very friendly and professional the service on my car was very was great I would recommend them to a friend or family member... More

by Essie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Dealership Rating
Employee Rating

Great customer service was provided and service time given was less than quoted. Also, I left my coupon at hone but was still granted coupon price More

by C_HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Mike Lorenzo

May 26, 2021

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2021

Dealership Rating
Employee Rating

Jim was great, almost as good as BIG John!! My loaner car was ready to go, and my acadia was fixed on budget an on time! More

by MDEIMLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

May 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

Dealership Rating
Employee Rating

Service dept was good to work with. My car need more work than it was worth. They loaned me a car while they did a thurrow evaluation. I took there advice and auctioned car away.nothing but good to report ab More

by Sekulichcar
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

May 24, 2021

Rizza Cadillac Buick GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 18, 2021

Dealership Rating
Employee Rating

Amazing dealer to have my vehicle serviced at. Always very helpful. And always get phone calls following up on my vehicle. Always a pleasure to work with. More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2021

Dealership Rating
Employee Rating

Service was quick they washed my truck but neglected to fill all fluids as indicated on the list tasks they would perform . I had specifically asked about this and was assured it would be done. Perhaps t More

by JWIENCEK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

Dealership Rating
Employee Rating

Good service friendly I like it the there Good quality Good service friendly I like it the there Good quality Comfortable waiting room I really don’t have much to say anymore Thank you so much More

by Nuñez9975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

May 17, 2021

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 09, 2021

Dealership Rating
Employee Rating

None of the sales people or cashier has on face masks and walking thru the dealership. Not acceptable for CDC standards or safety of customers More

by JEFFREYBROWN4571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 12, 2021

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
32
...

Dealership Inventory (289 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $60,873
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
used 2019 GMC Yukon XL car, priced at $33,950
2019 GMC Yukon XL
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2014 Buick Encore car, priced at $9,950
2014 Buick Encore
used
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $65,819
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Buick Envision car, priced at $45,230
2026 Buick Envision
new
Ebony exterior
Automatic
All-wheel Drive
new 2026 Buick Enclave car, priced at $54,330
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive