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Jim Monahan
Jim Monahan | Page 33
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
342 Reviews
342 Reviews of Jim Monahan
May 09, 2021
Had my oil changed and tires rotated. Took about an hour. Received the car rinse. Was told I could have my cabin filter changed, but declined. Think I can do it myself. Received the car rinse. Was told I could have my cabin filter changed, but declined. Think I can do it myself. More
by LAR48
Verified Customer
May 07, 2021
Great communication with problem of vehicle and took time to explain what needed to be fixed.They had loaner car clean and ready for us to drive great experience if you have problems!! Thank you jim to explain what needed to be fixed.They had loaner car clean and ready for us to drive great experience if you have problems!! Thank you jim More
by NICKEV3
May 03, 2021
Only service mgr was wearing masks: all sales reps maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program add maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program added to onboard computer for initiating afterblower on ac to eliminate mildew growth. Manager said he's been in service 20 years and had never heard of that. I had to show him the diagnostic stating that this was the recommended solution from GM. Amazing this service department is still operating. My visit was a joke, and most of the employees were xxxxing zeroes. More
by Cobra
May 01, 2021
Every time I visit this location for an oil change I getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. More
by TSTALLWORTH
April 27, 2021
Always a pleasure to have service at the dealership. Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks! Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks! More
by ac1117
Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial
April 15, 2021
Service reps especially Rebecca DeAndre are very professional. Love the atmosphere. Always clean. Repair prices a bit costly. Understand it was Cadillac who wanted GMC/Buick separate. They charge th professional. Love the atmosphere. Always clean. Repair prices a bit costly. Understand it was Cadillac who wanted GMC/Buick separate. They charge the same repair prices so don’t understand that. However I still enjoy going there. More
by LMITCH8154
Other Employees Tagged: Becky Aboswielem
April 10, 2021
Customer friendly ! Was well taken care of of . Got a loner free of charge while service was being done . Was constantly updated on progress of my service being done! loner free of charge while service was being done . Was constantly updated on progress of my service being done! More
by TOMMYCD248
Other Employees Tagged: John Howard, Becky Aboswielem , Jim Allegretti, Candace Kostial, Mike Lorenzo, Anthony Rizza
April 10, 2021
I appreciate the professionalism and knowledge and honesty of my service advisor, Jim. And the cashier was knowledgeable and accurate and efficient. A great experience. honesty of my service advisor, Jim. And the cashier was knowledgeable and accurate and efficient. A great experience. More
by jmjezuit
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