Jim Naus | Page 17

Exceptional service. We want to thank Mr. Jim Naus for his assistance. Every time we need to get some service performed on our car or we request some information about it, We want to thank Mr. Jim Naus for his assistance. Every time we need to get some service performed on our car or we request some information about it, he goes above and beyond his responsibilities. He always provides a truly exceptional customer service, in other words, he makes our life easy. More

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2nd Subaru, but this was my 1st new Jim was very helpful and made sure I understood the vehicle options. Moreover, he and the Dealership went out, located a vehicle close to what I want Jim was very helpful and made sure I understood the vehicle options. Moreover, he and the Dealership went out, located a vehicle close to what I wanted, and then added any additional options that I wanted but were not currently on the vehicle. More

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Best experience with a dealership Jim was great to work with—friendly, straightforward, and constantly kept me updated on vehicle status. Even after buying my new Subaru, he still cont Jim was great to work with—friendly, straightforward, and constantly kept me updated on vehicle status. Even after buying my new Subaru, he still contacted me to make sure everything was going ok. This, overall, was the best experience I have had with a salesman and a dealership! Would highly recommend Sommer’s and Jim specifically to anyone looking for a new Subaru. More

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Jim is a no nonsense kinda guy If you’d rather go to the dentist than a car dealership, Jim will change all that. No nonsense, no hard sell, no extra words. Jim listens and answers If you’d rather go to the dentist than a car dealership, Jim will change all that. No nonsense, no hard sell, no extra words. Jim listens and answers questions and doesn’t fill the air with small talk and chatter, which I appreciate when I’m trying to make a decision about what I’m gonna drive for the next 10 years. If you’ve never owned a Subaru (like me) he will tell you exactly what makes a Subaru a Subaru. Ive bought other new and used cars and this is by far and away the nicest car I’ve ever owned. But this is about Jim...he certainly knows and believes in his product, which made me feel at ease working with him. If you want to go into a dealership, not feel pressured, learn about the car you’re buying and have pricing, options, features and payments clearly laid out, make an appointment with Jim and you won’t be disappointed. More

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Thorough I wanted to buy. The dealership wanted to sell. Received a fair offer on my trade-in and decent price on my new car. Jim was thorough and complete in I wanted to buy. The dealership wanted to sell. Received a fair offer on my trade-in and decent price on my new car. Jim was thorough and complete in the features run thru on my new vehicle. There is a lot of new technology and safety features in the 2020's. Jim was low key and informed, which works for me. More

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Efficent and Friendly Great first time lease experience! Appreciate the time and help Jim and John provided in finding our Forester Sport. They both addressed questions in Great first time lease experience! Appreciate the time and help Jim and John provided in finding our Forester Sport. They both addressed questions in a calm and positive demeanor! More

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So good we went back for a second Outback two weeks later! At first we went shopping for an all wheel drive vehicle for my partner. She had it narrowed down to a RAV4 and the Outback. After checking with seve At first we went shopping for an all wheel drive vehicle for my partner. She had it narrowed down to a RAV4 and the Outback. After checking with several other dealerships we went to Sommer's and met up with Jim Naus. For my partner it was her first time purchasing a new car and she was thoroughly impressed with the way the way Jim approached the sale with her. She ended up purchasing a 2019 Outback Limited for a price that no other dealer would match. (It didn't hurt her decision to go with the OB as I had previously owned four of them since 1997). I was driving a 2017 Honda CR-V at the time but after driving her car as much as I could for two weeks I knew I had made a mistake purchasing the CR-V so I went back to Jim and purchased another OB for myself. I now have my fifth OB and we have matching cars in the garage except for color. Jim has been truly outstanding to work with and I give him my highest recommendation. Sommer's has the largest inventory and the best prices so it was very easy for both of us to find the exact car that we wanted. More

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Exceptional Purchasing a vehicle with Jim was the best experience I've had buying a vehicle. In fact, I dreaded and avoided starting the process altogether becaus Purchasing a vehicle with Jim was the best experience I've had buying a vehicle. In fact, I dreaded and avoided starting the process altogether because of my experiences. Jim changed my mindset that one can actually enjoy the process. He is very honest, knowledgeable, and easy going. I did not receive the daily interactions typically received by dealerships or the pressure that follows. He is more than willing to help in any way he can and I highly recommend working with Jim. I'm very happy my first stop was at Sommer's! I would also like to thank Michael Christinano and Tony Faccidomo for their time and help with the many options and financing. They are very knowledgeable, straight forward, and respectful. They both went the extra mile in solidifying the great experience I had at Sommer's. Thank you! More

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Jim Naus Purchase Experience When I stopped by the dealership I didn't intend to purchase a vehicle. However, Jim was very accommodating without putting any pressure on me. In t When I stopped by the dealership I didn't intend to purchase a vehicle. However, Jim was very accommodating without putting any pressure on me. In the end, I told him what I needed in order to purchase a vehicle and he met those expectations with very little back-and-forth. I am very happy with my purchase and experience. More

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Exceptional car buying experience! I have been a loyal Sommer's customer and Subaru owner for nine years, and have always been very happy with the customer service. I had been intereste I have been a loyal Sommer's customer and Subaru owner for nine years, and have always been very happy with the customer service. I had been interested in upgrading my Crosstrek for an Outback, and Jim Naus went out of his way to make the experience as easy and painless as possible. I was able to trade in my Crosstrek and drive home with a new Outback in a matter of hours. Jim's calm and pressure-free style was so welcome in what can be a very overwhelming situation. I couldn't have asked for a better car-buying experience and will recommend Jim and Sommer's to anyone looking to buy a new or used car More

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