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Jim Pritchard

Overview Reviews (33) Inventory (166)

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Jim Pritchard

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Jim Pritchard | Page 3

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.7

33 Reviews

Overview Reviews (33) Inventory (166)

4.7

33 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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33 Reviews of Jim Pritchard

March 01, 2024

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Employee Rating

Advisor. Callback was almost immediate. I got my appointment very quickly. The staff were exceptionally friendly and efficient.. All work was done to my satis Callback was almost immediate. I got my appointment very quickly. The staff were exceptionally friendly and efficient.. All work was done to my satisfaction in a timely manner. More

by isamad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Michele LaRue

Helpful 0

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February 28, 2024

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Your new diesel tech is outstanding. Fixed an on-going issue with my four wheel drive switch that was overlooked a couple of times by the diesel mechanic who recently retired. Very happy Fixed an on-going issue with my four wheel drive switch that was overlooked a couple of times by the diesel mechanic who recently retired. Very happy with my visit today! More

by JAMESHASTIE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse , New diesel mechanic

Helpful 0

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February 28, 2024

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It's the best place to get quick and honest service. Jim is always helpful! Jim is always helpful! More

by melissasconley

Verified Customer

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Recommend Dealer

Yes

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February 23, 2024

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Everything went as planned. Instead of me having to get a rental car, I got an unexpected ride home. Instead of me having to get a rental car, I got an unexpected ride home. More

by Annoymous

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Michele LaRue

Helpful 0

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Feb 23, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 14, 2024

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Employee Rating

The service department took my vehicle in and fixed it right the first time. Counter girls were great to deal with and the car was done when promised. This is why I keep coming back. right the first time. Counter girls were great to deal with and the car was done when promised. This is why I keep coming back. More

by darrell11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Kyrie LaGasse, Michele LaRue

Helpful 0

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Feb 15, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 12, 2024

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Employee Rating

audio system was repaired but water leaking into back of explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it i paid 50000 dollars for a car that leaks what the xxxx glad its my problem shame on my not again More

by ENEIDHAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Kyrie LaGasse, Michele LaRue

Helpful 0

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Feb 13, 2024 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2024

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Employee Rating

I recommend NYE Ford, work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite! was reliable setting up my appointments and she educated me about my car. Very polite! More

by Powelltaverne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue

Helpful 0

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Jan 31, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jan 24, 2024 -

Powelltaverne responded

The work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite!

January 10, 2024

Dealership Rating

Employee Rating

Great job by Jim and Kyrie. Helped me out with my Ranger. I will be coming back Helped me out with my Ranger. I will be coming back More

by davejoseph425

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse

Helpful 0

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Jan 10, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2024

Dealership Rating

Employee Rating

Awesome Service! The team at NYE ford service continues to impress us. Thanks for all your help. The team at NYE ford service continues to impress us. Thanks for all your help. More

by Ekoester

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse

Helpful 0

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Jan 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 20, 2023

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Employee Rating

Great service Jim! !! Everything was excellent and no issues at all. Thanks again for the excellent sevice. !! Everything was excellent and no issues at all. Thanks again for the excellent sevice. More

by BOSWELLJS64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 27, 2023 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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