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Jim Pritchard

Overview Reviews (38) Inventory (167)

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Jim Pritchard

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Jim Pritchard | Page 4

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.7

38 Reviews

Overview Reviews (38) Inventory (167)

4.7

38 Reviews

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38 Reviews of Jim Pritchard

February 12, 2024

Dealership Rating

Employee Rating

audio system was repaired but water leaking into back of explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it i paid 50000 dollars for a car that leaks what the xxxx glad its my problem shame on my not again More

by ENEIDHAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Kyrie LaGasse, Michele LaRue

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Feb 13, 2024 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2024

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Employee Rating

I recommend NYE Ford, work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite! was reliable setting up my appointments and she educated me about my car. Very polite! More

by Powelltaverne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue

Helpful 0

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Jan 31, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jan 24, 2024 -

Powelltaverne responded

The work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite!

January 10, 2024

Dealership Rating

Employee Rating

Great job by Jim and Kyrie. Helped me out with my Ranger. I will be coming back Helped me out with my Ranger. I will be coming back More

by davejoseph425

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse

Helpful 0

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Jan 10, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2024

Dealership Rating

Employee Rating

Awesome Service! The team at NYE ford service continues to impress us. Thanks for all your help. The team at NYE ford service continues to impress us. Thanks for all your help. More

by Ekoester

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse

Helpful 0

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Jan 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 20, 2023

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Employee Rating

Great service Jim! !! Everything was excellent and no issues at all. Thanks again for the excellent sevice. !! Everything was excellent and no issues at all. Thanks again for the excellent sevice. More

by BOSWELLJS64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 27, 2023 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 09, 2023

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Employee Rating

The parts and service departments are staffed with knowledgeable and very courteous people. I've always had good experiences with both departments. knowledgeable and very courteous people. I've always had good experiences with both departments. More

by Bob Russell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Michele LaRue

Helpful 0

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Nov 09, 2023 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 08, 2023

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Employee Rating

NYE service department was great! They got my truck in as promised and repaired in the time frame promised. They got my truck in as promised and repaired in the time frame promised. More

by baddogbubba

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Kyrie LaGasse, Michele LaRue

Helpful 0

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Nov 08, 2023 -

NYE Ford responded

November 03, 2023

Dealership Rating

Employee Rating

The service department employees are knowledgeable, respectful and friendly. They let me know everything that was going as the serviced my vehicle. They didn't push any unnecessary repairs did only wha respectful and friendly. They let me know everything that was going as the serviced my vehicle. They didn't push any unnecessary repairs did only what was necessary. More

by karenbowen36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Kyrie LaGasse, Michele LaRue

Helpful 0

Report | Print

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