Jim Robertson | Page 2

The BEST experience! This was my first experience using Rowe and I’m so glad I did. John Patten was quick to get in touch with me when looking into options for trading in This was my first experience using Rowe and I’m so glad I did. John Patten was quick to get in touch with me when looking into options for trading in my old car. He was attentive, kind and understanding. He listened to my concerns with buying a new car and helped navigate the process while keeping my budget in mind. He made the process of trading in and getting a new car super smooth and stress free! I couldn’t be happier! Thank you thank you thank you for making this experience so positive and personable. More

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Great experience with no pressure We checked with 3 other Ford dealers in the area and kept coming back to Rowe Auburn and dealing with Gary Goodman. He was very knowledgeable about h We checked with 3 other Ford dealers in the area and kept coming back to Rowe Auburn and dealing with Gary Goodman. He was very knowledgeable about his product and listened to what we were looking for and put us in the vehicle that we wanted with absolutely no pressure. Would highly recommend this dealership and Gary. More

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Eager to help, but not pushy. While not expecting much I inquired about a car online and promptly received a phone call from Gary Goodman. He left a message and after calling back While not expecting much I inquired about a car online and promptly received a phone call from Gary Goodman. He left a message and after calling back and talking to him I went in on my day off. The first thing I really liked about the dealership upon walking in was I didn't get swarmed by salesmen. Most car dealerships I have been to as soon as you pull into the parking lot you have 5 over eager people walking out trying to give you a sales pitch. That wasn't the case here. I walked in, went up to reception, said hello to a couple people, and they called Gary over the intercom. Gary was low pressure, he listened to what I wanted as well as my budget and showed me a nissan rogue he thought I would like. I did like the vehicle, but I really wanted a Hyundai so he showed me more. He explained the features of the vehicles without sounding like an infomercial selling oxiclean and I really appreciated that. In the end Gary helped me find exactly what I was looking for and he truly seemed like a down to earth, straight forward guy. I highly recommend calling up Rowe Auburn and asking for Gary if you are looking for a new or used vehicle. More

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Love my new VW GLI I was satisfied with this dealership. Andre Lester went above and beyond to find the car I wanted in an automatic and even took the time to drive it I was satisfied with this dealership. Andre Lester went above and beyond to find the car I wanted in an automatic and even took the time to drive it for a day to make sure it was up to my satisfaction. Finance was easy and I felt it wasn’t pushy like some dealerships. Gary followed up with me to make sure everything was ok and if I had any questions. All in all I would do business with this dealership again. More

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New truck Gary Goodman was spot on i got a great deal on my trade in and the price if my new truck highly recommend Rowe Ford And Gary , you won't be sorry. Gary Goodman was spot on i got a great deal on my trade in and the price if my new truck highly recommend Rowe Ford And Gary , you won't be sorry. More

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First time I felt good about buying a new vehicle! I went in having already done my homework. I know which vehicle I wanted and the price I should be paying and what my trade was worth. I expecting smo I went in having already done my homework. I know which vehicle I wanted and the price I should be paying and what my trade was worth. I expecting smoke and mirrors with added fees and charges and didn’t get any! Gary Goodman was so easy to work with. He’s a regular guy like me and that made me feel comfortable. He was extremely knowledgeable about the truck. Jim Robertson was great too. He did a great job explaining the extended service plan. It was great dealing with Steve Entrott as well. He did his best to get me every dollar that my trade was worth. This was the first time I felt good about buying a new vehicle...price, friendliness, comfort and knowledge, got it all here. More

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Excellent customer service, professional, courteous, start I called and told the dealership exactly what I wanted, and what I could afford, they found it and made it work! They worked around my schedule. I called and told the dealership exactly what I wanted, and what I could afford, they found it and made it work! They worked around my schedule. More

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Knowledgeable and friendly Great to work with - his experience and sales knowledge made for a quick & thorough experience had all bases covered. Love my new KIA. Way To Go Tom Great to work with - his experience and sales knowledge made for a quick & thorough experience had all bases covered. Love my new KIA. Way To Go Tom More

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Awesomeness Lee our sales person was amazing! He was a very knowledgable sales person! The finances department is very helpful and honest! This is a go to deale Lee our sales person was amazing! He was a very knowledgable sales person! The finances department is very helpful and honest! This is a go to dealership! More

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So helpful! I originally went in set on the Ford EcoSport... but when Dan (Bat Dan) mentioned the Hyundai Kona... I thought it might be a good option to try. Well I originally went in set on the Ford EcoSport... but when Dan (Bat Dan) mentioned the Hyundai Kona... I thought it might be a good option to try. Well... I walked out extremely happy and actually dancing my way to my new Kona and it’s all thanks to the lovely people at Rowe and especially Dan! He was so pleasant, quite funny, and incredibly accommodating in working with the budget I could work with. Thank you so much! More

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