Jim Rodgers
Jim Rodgers at Matthews GM Center
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Jim Rodgers | Page 3

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Jim Rodgers

December 07, 2023

Dealership Rating
Employee Rating

Excellent Service Dept and scheduling is always a breeze. 10 out of 10, don;t hesitate to try them out. More

by Bob O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sorbello, Ashley Salvemini , Sean Judge

Dec 15, 2023

Matthews GM Center responded

Thank you for your business and the great review!

December 06, 2023

Dealership Rating
Employee Rating

Very simple service, both vehicles there 4 days, barley washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a More

by jbgalusha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 07, 2023

Matthews GM Center responded

Hi Jim, We will be reaching out to you soon.

November 29, 2023

Dealership Rating
Employee Rating

Great customer service will bring my Cadillac back again for service work. Thank you for the help More

by HORSPOWR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 27, 2023

Dealership Rating
Employee Rating

Great service! ! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew! More

by R&B DeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Joe Polakovich , Bill Trebeck

Dec 05, 2023

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 21, 2023

Dealership Rating
Employee Rating

We will not be coming here again. It seems the prices are getting to high. More

by MARATHONPAGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2023

Matthews GM Center responded

Hello- We're sorry to hear that you weren't satisfied with your recent experience. We understand your concerns and wish we could keep our costs the same however, as other items in the market increase, unfortunately so do our services. We do offer our Customer Loyalty Program, Matthews Rewards Plus, which can assist with alleviating some of the costs of our services. If you'd like to learn more please, reach out to Service Director Mike Ryder at 607-798-8000.

November 21, 2023

Dealership Rating
Employee Rating

Excellent service plus ride home(only one in car-great) Ride back same; very happy More

by SNO24MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Polakovich

Dec 05, 2023

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 19, 2023

Dealership Rating
Employee Rating

Everyone I've dealt with at Matthews is top shelf. Always professional, courteous, knowledgeable, dependable, sincere. More

by MomC270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

November 19, 2023

Dealership Rating
Employee Rating

Experienced techs. Great help from the bench. I always take the shuttle. And it’s done real close when I ask! More

by impulsiveantiques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

November 18, 2023

Dealership Rating
Employee Rating

The sales and service departments at Mathews Chevrolet has always been very easy to deal with and I have always been happy with their customer service members in both departments. More

by DARRYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2023

Dealership Rating
Employee Rating

They took care of all the paperwork with my warranty and the work was all done I a timely fashion More

by hollywood2888
Service Price Transparency
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Recommend Dealer
Yes
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