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Jim Scritchfield
Jim Scritchfield, Audi Brand Specialist, Audi Chandler
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Jim Scritchfield

Audi Brand Specialist

Audi Chandler

7460 W Orchid Ln
Chandler, AZ 85226

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7 Reviews of Jim Scritchfield

March 06, 2013

Dealership Rating

"I emailed dealership to trade my car in. I gave the..."

- Telgendy

I emailed dealership to trade my car in. I gave the employee all the specs on my car and they appraised it at 47k. He told me if I come tonight they will take it for 48k. So I was happy about that price. Then when I called to clear everything before I go in to get my new car. He said I'm sorry we did a mistake. He sent me 2 emails confirming the price without mentioning he did a mistake. So here is my conclusion: they give u a high price for ur car to make u go in then they tell oh this was a mistake. We r sorry and we can't do anything about it.... Is this a good way of doing business? Where is honesty and integrity ? Unfortunately none. I'm not gonna go back again to this dealership. They lost my business and any referral. Probably they won't care.

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Recommend Dealer
No

Other Employees Tagged: Tamer El-Gendy

November 25, 2011

Dealership Rating

"We went to Audi to check out a used luxury car for our..."

- mgriff9112

We went to Audi to check out a used luxury car for our daughter. I had read Jim's name on Dealer Rater and he came highly recommended. We were not disappointed! Jim was extremely knowledgeable and highly professional. No pressure whatsoever. We decided to purchase the car and the entire buying process was handled very smoothly and professionally. Just about the time we were to take the car, a light came on the dashboard. Jim noticed that the car had a problem and told us that he wanted to get it checked-out before we took it. Long story short - the car had a problem that Audi fixed at their cost. This is totally unheard of and that is why if you are in the market for a car, you will want to call Jim at Audi Chandler before anyone else. My daughter loves the car and our buying experience was absolutely outstanding.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Scritchfield, Jack Serena

June 29, 2011

Dealership Rating

"When I found it necessary to purchase a new car my first..."

- mmattoon

When I found it necessary to purchase a new car my first consideration was the Audi. I contacted Jim Scritchfield, who was highly recommended by a friend of mine. I was most impressed with the way I was treated from the time I entered the dealership. Jim was so friendly and very professional. I felt comfortable right away. I took a test drive and loved the handling, features and style. I was very impressed with Jim's extensive knowlege. At no time during the purchase did I feel pressured and I can truly say this was a very pleasent buying experience. I really appreciate the time he took to go over all the features that I have with my Audi, sometimes more than once. Once I decided that this was the car for me he introduced me to the finance manager, Jack Serena. Jack went over all my finance options and with his help I was able to get financing that was great. The 1.9% interest rate was fantastic. Jack was very helpful and made the financing part so easy. I would recomend your dealership, Salesman, Jim Scritchfield and Jack Serena in finance to my family and friends. You have a great team and thanks for giving me the opportunity to express my appreaciation.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Scritchfield, sales and Jack Serena, Finance

June 03, 2011

Dealership Rating

"We knew exactly what we wanted in a car, and what we..."

- p.brown

We knew exactly what we wanted in a car, and what we could afford. We came to Audi of Chandler after several weeks of (exhausting) car shopping. Jim was extremely friendly and helpful, and I don't think he once employed any of the high-pressure tactics you get in so many other dealerships. He simply sold me the car I wanted. In fact, we found exactly what we were looking for, but wanted some time to think it over. Even when we told Jim this, he didn't engage in the "buy it right now" approach found at so many other dealerships. He didn't play games, just gave us the facts. We couldn't have asked for a more refreshing experience in buying a pre-owned car. When we returned, the entire process, from price through financing was so painless I almost didn't realize when we were actually finished. Both sales and finance were the best experience in car buying I've had to date. If this is the way Audi of Chandler does all their business, I have no problem referring others to them, and can only hope they continue to grow so that more people can have such a pleasant experience.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Scritchfield, J. Serena

May 04, 2011

Dealership Rating

"My fiancee and I had a fantastic experience. We were..."

- douglax

My fiancee and I had a fantastic experience. We were treated as partners in the car buying process and never felt talked down upon or criticized for asking questions about the car or the process. Jim Scritchfield was informative and truly felt like an advocate for us as opposed to a salesman. The buying experience was hassle and drama free with no pushy extras or add on's. Thank you for making the process smooth, understandable, and efficient. I highly recommend this dealership and the people associated with it

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Recommend Dealer
Yes

Other Employees Tagged: Sam Ayala , Jim Scritchfield, Sam Ayala

May 02, 2011

Dealership Rating

"Overall it was a pleasure dealing with Chandler Audi and..."

- ryan66

Overall it was a pleasure dealing with Chandler Audi and Jim Scritchfield. Jim was very helpful and knowledgable when discussing the A4. I never felt pressured when coming to an agreement to purchase. I would recommend Chandler Audi to friends an family looking for a new or used car.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Scritchfield

April 25, 2011

Dealership Rating

"My First car purchase was a great experience. The Sales..."

- sdesilva

My First car purchase was a great experience. The Sales consultant Jim Scritchfield was very helpful, explained everything in detail and was super firendly. Everything was very well organized. As a first time buyer I felt welcome at this dealership and all my questions were answered. I received great APR and insurance rates!

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Recommend Dealer
Yes

Other Employees Tagged: Jim Scritchfield

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