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Jim Self
Jim Self at Robert Brogden Buick GMC

Jim Self | Page 3

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Jim Self

January 05, 2025

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Employee Rating

GREAT dealership! ! my mother bought her new envision in 2023.. I just bought mine at the end of 2024.. everything was smooth as can be expected. one of the keys to my More

by BUICK2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

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Jan 06, 2025

Robert Brogden Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that both you and your mother are happy with your new Envisions purchased from Robert Brogden Buick GMC. It's great to know that your experience was smooth and that Jimmy and Paul provided excellent service. We appreciate your understanding regarding the missing key, and we're glad to assist you with the programming appointment. We look forward to seeing you again for your next vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

November 21, 2024

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Jake was excellent In handling the sale. He was on direct made negotiating easy. Turns out I had bought a truck from him 15 years ago and had no problems. More

by RICKTHELANDLORD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Blackman , Tracy Troll

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Nov 21, 2024

Robert Brogden Buick GMC responded

Thank you, Rick, for your fantastic review! We’re thrilled to hear that you had an excellent experience with us at Robert Brogden Buick GMC. It’s always great to reconnect with satisfied customers from the past, and we’re glad to know you appreciate Jake’s straightforward approach to negotiating. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Everhart, Jenah Huff, Todd Kelly, Brian Land, Scott Phegley, Tracy Troll

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Nov 07, 2024

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

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Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! More

by Teaton2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelly

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Nov 01, 2024

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful with the warranty on your mirror and that our communication met your expectations. We look forward to serving you again for your maintenance needs at Robert Brogden Buick GMC. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

October 18, 2024

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For the most part the experience was great. The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other ba More

by lovemoretambaoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Dominik Warren, Sam Skid , Sebastien Granger, Lee Habiger, Jenah Huff, Todd Kelly, Brian Land

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Oct 21, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the finance department at Robert Brogden Buick GMC. Your concerns about the financing options will be looked into, as we aim to provide transparency and choice to our customers. If you have any further questions or would like to discuss this matter, please feel free to contact us directly. We value your input and hope to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

September 01, 2024

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Brian Land was awesome! He gave me great service. I got a great deal on four new tires and he had me in and out quickly with very good communication. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin , Brian Everhart, Sebastien Granger, Jenah Huff, Brian Land, Scott Phegley, Peter Sargent, Tracy Troll, Jimmy Carpenter

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Sep 04, 2024

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Brian provided you with awesome service and helped you secure a great deal on your new tires. At Robert Brogden Buick GMC, we strive for quick and effective communication, and it’s great to know we met those expectations during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 21, 2024

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Employee Rating

I assume Jenah is with service? Service put the mudflaps and window vents on before we picked up our Canyon. Everything was great there. We had a ding that was also removed and that More

by DONALDSONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter , Peter Sargent

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Aug 22, 2024

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that the service team did a great job installing the mud flaps and window vents on your Canyon and that the ding repair went smoothly. We appreciate you choosing Robert Brogden Buick GMC and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 18, 2024

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Employee Rating

We really trust Robert Brogden Buick GMC! I was quoted a price for 4 tires. We price checked with 2 other stores. They price was very fair. Can't imagine going anywhere else for service o More

by hendrix100
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jenah Huff

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Aug 19, 2024

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your trust in Robert Brogden Buick GMC. It's great to hear that you found our tire pricing fair and that Jenah's assistance, including applying a coupon, made your experience even better. We look forward to serving you again for any of your Buick Envision's needs! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

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Employee Rating

Made it easy as pie. Also friendly people. Adding words cause of word minimum. Weird. More

by BigHoss69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Sam Skid , Sebastien Granger

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Jul 17, 2024

Robert Brogden Buick GMC responded

Thank you for the kind words and positive feedback on your experience with us at Robert Brogden Buick GMC! We're thrilled to hear that we made things easy for you. Our team is always here to help, so please don't hesitate to reach out for your future automotive needs. Drive safe and see you next time! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

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Employee Rating

Professional, great service, David was excellent! Parts department were efficient & parts were put on in same day received. More

by JPWDLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter , David Estrada

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Jul 17, 2024

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your positive feedback and are thrilled to hear about your professional and great service experience with us. We're delighted that David provided you with excellent service, and we're pleased to hear that our parts department was efficient in getting your parts installed the same day. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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