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David Blackburn
David Blackburn at Robert Brogden Buick GMC

David Blackburn

Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
32 Reviews

Dealership Experience

1 yr, 10 mos

4.9

32 Reviews

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32 Reviews of David Blackburn

August 28, 2026

Dealership Rating
Employee Rating

Didn’t like talking to robots when calling in. People were helpful and repairs made has promised More

by tjkelley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

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Aug 28, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that our staff was helpful and that your repairs were completed as promised. Our team appreciates your input regarding the calling experience and will work on improving that aspect. We hope to see you again at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

August 10, 2026

Dealership Rating
Employee Rating

Jimmy was amazing to work with! He always takes great care of me and my family! He’s the reason I keep returning! More

by DOREYSTRETCH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Terry

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Aug 11, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We’re thrilled to hear you had such a great experience with Jimmy at Robert Brogden's Olathe Buick GMC. It's our goal to provide excellent care for you and your family. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 09, 2026

Dealership Rating
Employee Rating

Very pleasant to deal with. They did a wonderful job finding the vehicle we wanted. We will definitely be back when we decide to buy another vehicle. More

by conniecostigan22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Sam Skid

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Aug 10, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Connie! We’re glad to hear you had a pleasant experience with us at Robert Brogden's Olathe Buick GMC and that our team was able to find the vehicle you wanted. We look forward to welcoming you back for your next purchase! The Robert Brogden Buick GMC Team

August 07, 2026

Dealership Rating
Employee Rating

I am always able to get in for service quickly without having to wait weeks or months for a call back. The staff is always friendly and prompt with my services. By far the best treatment I’ve had with a More

by Joshua.w.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 07, 2026

Robert Brogden Buick GMC responded

Thank you for your review, Joshua! We’re glad to hear that you consistently receive prompt service and friendly treatment at Robert Brogden's Olathe Buick GMC. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again soon! The Robert Brogden Buick GMC Team

May 28, 2026

Dealership Rating
Employee Rating

All the departments at Robert Brogdens Dealership have Always been Awesome deal with from Lacey in service to sales and the financial services I will always be back More

by charlesdlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

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May 29, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden's Olathe Buick GMC, especially Lacey in service. We're thrilled to hear that you've had such positive experiences across all departments. Looking forward to welcoming you back next time! The Robert Brogden Buick GMC Team

May 14, 2026

Dealership Rating
Employee Rating

Did great job and took care of all requests made of them during our purchase More

by jacquelinesmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Matt Hoover, Angela Alvarez

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May 15, 2026

Robert Brogden Buick GMC responded

Thank you for your kind review, Jacqueline! It's wonderful to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. We appreciate your recognition of our team's efforts to meet your requests during your purchase. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 12, 2026

Dealership Rating
Employee Rating

Great dealership and enjoys the people who worked there. I will buy another car there in the future. Thank you so much for your help! More

by KIMDANCING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Roger Wallace

Print
Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for the positive feedback about your visit, Kim! We're so glad to hear you had a great experience, although based on your great feedback, we wonder if you meant to post a 5-star review (1-star is actually negative). If you had a good experience at Robert Brogden Buick GMC, we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Our team remains committed to providing a positive experience to our customers at all times. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2026

Dealership Rating
Employee Rating

Knowledgeable, friendly, the customer service was outstanding. I would highly recommend Robert Brogden for purchases and services. More

by Raelyn Dutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your review, Raelyn! We’re happy to hear you found our customer service to be outstanding and that our team was knowledgeable and friendly. Your recommendation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again for future purchases and services! The Robert Brogden Buick GMC Team

April 01, 2026

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Employee Rating

This dealership has staff who are always friendly and knowledgeable. We appreciate and trust their expertise. More

by djbuchholz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter, Matt Hoover

Print
Apr 01, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in us at Robert Brogden's Olathe Buick GMC. It's wonderful to hear that you find our staff friendly and knowledgeable. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

March 30, 2026

Dealership Rating
Employee Rating

From what I've experienced so far, they take care of their customers. Jimmy was great, personable and friendly. More

by THEISD212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Stateler

Print
Mar 30, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Jimmy made such a positive impression. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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