Jim Smyly

I had a great internet and in person experience with Jim S. and Richard. They took the time to make sure that I understood the whole process and I drove my "new to me" car right off the lot! S. and Richard. They took the time to make sure that I understood the whole process and I drove my "new to me" car right off the lot! More

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Jim Smyly was very great to work with, he followed up with us even while on vacation. He also made it easy for us to test drive the vehicle we wanted and made the signing easy. When we got there the staf with us even while on vacation. He also made it easy for us to test drive the vehicle we wanted and made the signing easy. When we got there the staff was very nice as well. I would recommend him to help you find your car! More

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I went to 7 different dealerships and at 6 of them no one came out to help me. Well, I lucked out because at the 7th dealership I met a man name Jim Smyly. Jim took not just 1 day but 2 different days to came out to help me. Well, I lucked out because at the 7th dealership I met a man name Jim Smyly. Jim took not just 1 day but 2 different days to help me decide on a car. I test drove new and used and with a little help from Jim, I drove off very satisfied with the choice I made. He was extremely knowledgeable, helpful and patient. My experience with Jim and the dealership was wonderful. I will highly recommend both. If I am ever to purchase another vehicle, it will only be with Jim. Thank you Jim for everything you do! More

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DO NOT BUY FROM THIS DEALER! Inquired about a Kia K5 online and was sent a payment calculator link from the internet sales manager from kia. After inputting all info and emailing the internet sales man online and was sent a payment calculator link from the internet sales manager from kia. After inputting all info and emailing the internet sales manager on 2 different occasions to verify these numbers were true and accurate, which i was told they were, i proceeded to the dealership. Upon arrival i test drove the car and then my salesman went to get the numbers. To my surprise when he returned back the numbers were $150 more than what I was being shown from their link they sent me and what the internet sales manager told me. I showed my salesman everything and he stated that his sales manager said the calculations are incorrect and is not working properly. This was all just a tool and a scam to get customers in the dealership. DO NOT BUY FROM THESE PEOPLE! More

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Jim was great, and extremely patient with all our questions! No pressure, just wonderful service. Highly recommend. questions! No pressure, just wonderful service. Highly recommend. More

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Great buying experience at Hagerstown Kia. Wonderful customer service from everyone. Jim Smyly helped us with all of our questions and made the buying process stress-free. customer service from everyone. Jim Smyly helped us with all of our questions and made the buying process stress-free. More

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This was by far the best experience I have ever had when buying a car, Jim was the nicest person to work with and him and his team was able to make a dream come true for my family! buying a car, Jim was the nicest person to work with and him and his team was able to make a dream come true for my family! More

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Jim was very helpful, patient, polite, and knowledgeable! He answered all of our questions and didn't pressure us. He was a pleasure to work with! knowledgeable! He answered all of our questions and didn't pressure us. He was a pleasure to work with! More

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Just bought my new Telluride and the service was great and they had me in and driving out in my new ride in no time. and they had me in and driving out in my new ride in no time. More

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All of the staff I dealt with were all friendly and professional. Great atmosphere and a very smooth process! Between my two visits, I may have been at the dealership for 1.5 hours. Great team, great d professional. Great atmosphere and a very smooth process! Between my two visits, I may have been at the dealership for 1.5 hours. Great team, great dealership, great buying experience. More

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