Jim Smyly
Jim Smyly at Hagerstown KIA

Jim Smyly

Sales Consultant

Hagerstown KIA

10307 Auto Place
Hagerstown, MD 21740

4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Jim Smyly

October 15, 2023

Dealership Rating
Employee Rating

Jim was very helpful, not pushy. Great transaction. Would highly recommend. Was pleasantly surprised that this man of faith prayed over me, my family and my car before leaving the d More

by piggytrout1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2023

Dealership Rating
Employee Rating

Received our new vehicle from service pristine and beautiful! Smiling faces everywhere, thank you so much :) More

by Kona’s mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2023

Dealership Rating
Employee Rating

It was an absolute pleasure to work with the team at Hagerstown. Jim Smyly was our rep and was not only pleasant, knowledgeable, and friendly - but provided a stress and pressure free experience from st More

by shalumaheshwari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Whittington

June 05, 2023

Dealership Rating
Employee Rating

Well taken care of through the process of buying a car. Car delivered all cleaned up More

by jaywedemeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2023

Dealership Rating
Employee Rating

Excellent service from the sales staff. Jim Smyly was awesome and made the purchase of my daughters first car an enjoyable experience for her. He took the time, explained each process and s More

by Mike Shank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 11, 2023

Dealership Rating
Employee Rating

This was our family’s 5th Kia purchase from Hagerstown Kia! Jim Smyly was our salesperson for our latest purchase. He was fantastic! Very knowledgeable about the Sorrento we bought and was very pleasan More

by jonathan
Recommend Dealer
Yes

December 03, 2021

Dealership Rating
Employee Rating

I had a great internet and in person experience with Jim S. and Richard. They took the time to make sure that I understood the whole process and I drove my "new to me" car right off the lot! More

by melaniejjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard in Internet Sales

November 03, 2021

Dealership Rating
Employee Rating

Jim Smyly was very great to work with, he followed up with us even while on vacation. He also made it easy for us to test drive the vehicle we wanted and made the signing easy. When we got there the staf More

by tyetia86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 16, 2021

Dealership Rating
Employee Rating

I went to 7 different dealerships and at 6 of them no one came out to help me. Well, I lucked out because at the 7th dealership I met a man name Jim Smyly. Jim took not just 1 day but 2 different days to More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 01, 2021

Dealership Rating
Employee Rating

DO NOT BUY FROM THIS DEALER! Inquired about a Kia K5 online and was sent a payment calculator link from the internet sales manager from kia. After inputting all info and emailing the internet sales man More

by bspickler629
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Koehler, HORRIBLE

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