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Hagerstown KIA

4.5

665 Lifetime Reviews

10307 Auto Place, Hagerstown, Maryland 21740
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Top Reviewed Employees

Richard Koehler at Hagerstown KIA

Richard Koehler

Internet Sales Manager
4.2
Mike Todd at Hagerstown KIA

Mike Todd

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Rick Whittington at Hagerstown KIA

Rick Whittington

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Jim Smyly at Hagerstown KIA

Jim Smyly

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

May 25, 2020

"Not Impressed"

- MShutt

I wish they hadn't have priced their vehicles so low online as to 1) hide a lot of the cost on the quoted price and 2) leave zero wiggle room for negotiating. I really appreciate transparency in sales of anything, and by the time it was all said and done, the $18,500 pre-tax online price had turned into $22,000 (but ONLY if I took their financing, which was double what my credit union offered and buried in the fine print online). The all in price pre-tax was $25,000 if I did not finance through them. I was bummed. I wanted to buy that car. When I called the competitor store they gave me the all-in price right over the phone- no catches and nothing tricky about it. I went with the competitor.

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Employees Worked With

March 26, 2020

"If it looks to good to be true?"

- bunnbunn1800

Same as always. Drove 1 1/2 hour to see. Was hopeful. But the same $1000 that the other dealer had honestly listed in there price was a breath of fresh air. Drove down the road to Frederick and purchased from them!

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January 18, 2020

"Jerry Shanholtz was very helpful"

- Mr. H

I bought a used 2004 Civic from Hagerstown Kia. Jerry Shanholtz was very friendly and helpful. He helped us through and went above and beyond in taking care of all of the paperwork, loan documents, and registration/title documents, especially for having to register out-of-state. He followed up several times to make sure everything was going well with the car and to follow up with title/registration. Thank you Jerry!

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Employees Worked With

Jerry Shanholtz

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Photos & Amenities

  • Remodeled Customer Lounge
  • Complimentary Keurig Beverages
  • Childrens Toybox
  • Large screen Satellite TV
  • Kia Authorized Parts and Accessories Store
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • Express Service
  • After Hours Drop-Off
  • Instant Financing
Hagerstown KIA, Hagerstown, MD, 21740