Jim Wagstaff | Page 55

Ford Explorer Had a great experience at Sunset Ford. Jim was easy to work with, responsive and helpful. Buying a car is always a tiring and somewhat exhausting proc Had a great experience at Sunset Ford. Jim was easy to work with, responsive and helpful. Buying a car is always a tiring and somewhat exhausting process, but my experience at this dealership was easy and overall very positive. More

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Helpful and easy without pressure This is the second used vehicle we purchased from Sunset Ford and we were very pleased both times. Jim Wagstaff was fantastic to work with. He went This is the second used vehicle we purchased from Sunset Ford and we were very pleased both times. Jim Wagstaff was fantastic to work with. He went out of his way to find a car that fit my requirements and kept in touch until one came along. The whole process was very easy and I never experienced the high pressure sales tactics that I forced me to walk out of other dealerships. And the little extras that Sunset Ford provided make the deal that much nicer. More

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2014 Ford Focus Jim made the entire experience as easy as possible and was very prompt with all the questions that I had. Even after I bought the vehicle, if I had an Jim made the entire experience as easy as possible and was very prompt with all the questions that I had. Even after I bought the vehicle, if I had any questions, he answered them quickly. If I know anyone who is looking for a car, I will surely send them to Jim. More

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Great Experience! I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using J I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using Jim if you are in the market for a used car. More

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Great Experience I had a great experience with Jim Wagstaff when looking for my Ford Fusion. He was very friendly and helpful, but the best part, no pressure. I will d I had a great experience with Jim Wagstaff when looking for my Ford Fusion. He was very friendly and helpful, but the best part, no pressure. I will definitely recommend Jim to my family and friends. More

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Great experience! Everybody was really great! Jim was very helpful: he called back when he said he would, and was willing to help when I wanted to double (and triple) c Everybody was really great! Jim was very helpful: he called back when he said he would, and was willing to help when I wanted to double (and triple) check the car. All in all, everything went smoothly. I'd definitely recommend Sunset Ford. More

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Not sure about their customer service!!! My son Bought a 2014 Ford Fusion with 10,000 miles for him to drive back to his Marine base in South Carolina. Car had just arrived and we were intere My son Bought a 2014 Ford Fusion with 10,000 miles for him to drive back to his Marine base in South Carolina. Car had just arrived and we were interested in it. They did the Pre-certified check and found nothing to be fixed or replaced. Found this a little odd but okay. (Not even wiper blades to be replaced) I think they knew we were interested and passed it all. Son got in car for his trip 6 days later and transmission blew in Tennessee. Luckily he was close to a Ford dealership. The Ford dealership in TN said that this car had transmission issues and a solenoid replaced. I called Sunset and asked about this and why we were not told of this. I even asked to see the CarFax. Dealer says they do not have to tell you things that were repaired at a Ford Dealer. What?!! Basically Sunset said it is your car now..see you later. I want to thank Mountain View Ford in Chattanooga Tennessee for all their help. No more cars to be bought at Sunset Ford from me or my family...oh and I have been spreading the word also!!! Also, I made all calls to Sunset...no calls from any service or managers back to me. Terrible customer service. More

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Great Experience for a Growing Family Jim was excellent to work with. He took the time to talk us through each vehicle we were interested in. He helped us figure out which vehicle was Jim was excellent to work with. He took the time to talk us through each vehicle we were interested in. He helped us figure out which vehicle was a perfect fit for our growing family. From our initial conversation to test driving to watching Jim wipe down the windows one last time before handing us the keys....I couldn't have asked for anyone better to work with. More

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Used vehicle purchase Jim was very helpful and very informative. We were in such a hurry. I felt bad that we rushed him but he handled it very well. We were on our way t Jim was very helpful and very informative. We were in such a hurry. I felt bad that we rushed him but he handled it very well. We were on our way to our son's roommates wedding. Thank you so much for such a pleasant experience. We were not pressured in any way. More

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Service with Flair Mr.Wagstaff was a professional, answer all my questions . He presented various options, my wife was extremely happy with the deal as well way we were Mr.Wagstaff was a professional, answer all my questions . He presented various options, my wife was extremely happy with the deal as well way we were approached non aggressively sales tactics.High praises to Treff Leplante, for getting things done fast. Now then as for the staff of the main exhibition room , I rate you as poor, for one reason I was there for over 30 minuto no one approach me to inquiere nor to even sell me a car,as for your group in the cage upfront lack of acknowledge of customer seems sports are much more important .Gentlemen, the sales biz is to give the customer what he wants, and surpass there expectation , at least that what I educate my waiters ,it promotes business. More

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