Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
628 Reviews
4.6

628 Reviews

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628 Reviews of Jim Watts

December 24, 2025

Dealership Rating
Employee Rating

They are friendly and Knowledgeable. When they say it’s going to be done, it is done. More

by patberdine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

South Hills Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2025

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Employee Rating

Friendly and efficient staff and service. Better than expected. Definitely will recommend this dealership to others. More

by mew2481b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

South Hills Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at South Hills Kia.

December 23, 2025

Dealership Rating
Employee Rating

Excellent customer service. I can always get an appointment for oil change or inspection quickly and any work on my car is always completed in a timely fashion. More

by vicki_caruso
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cahill

Dec 23, 2025

South Hills Kia responded

Thanks for sharing about your experience with South Hills Kia. We appreciate your business and hope to see you again soon!

December 23, 2025

Dealership Rating
Employee Rating

Communication between service departments could use improvement. But over all it ended up a good experience More

by josman525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

South Hills Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2025

Dealership Rating
Employee Rating

I gave them a 10 dollar coupon they didnt apply it to my bill. I noticed it when I got home. More

by c.cushey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 18, 2025

South Hills Kia responded

Thank you for choosing South Hills Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 15, 2025

Dealership Rating
Employee Rating

Excellent. Very helpful. Very professional. They always are. Would recommend to othrr customers.any time More

by michaelwelton230
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 15, 2025

South Hills Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2025

Dealership Rating
Employee Rating

Very pleasant experience. The work was done in a reasonable amount of time and in a thorough manner. More

by dewoodyj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cahill

Dec 09, 2025

South Hills Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2025

Dealership Rating
Employee Rating

Had manifold replaced due to engine code indicating malfunction on intake 1.. Repair cost nearly $1,000. Only had car back less than a week a d only drove it approx 26 miles - check engine light is More

by rgt17890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

South Hills Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 08, 2025

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Employee Rating

I am very happy with the service at South Hills Kia and will continue to take my Kia there when needed. More

by ginnydercole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Dec 08, 2025

South Hills Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2025

Dealership Rating
Employee Rating

I have been dealing with Kia service center for many years, and Jim Watts is the best service managers that has been employed by Kia. Jim and his staff are very professional and very polite with all the More

by wcairnss26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

South Hills Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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