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Jim Watts
677 Reviews
677 Reviews
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677 Reviews of Jim Watts
August 26, 2019
Great experience with Jim! Great experience with Jim, needed an oil change and Jim took great care of my needs, service was very efficient and as always was treated with respect Great experience with Jim, needed an oil change and Jim took great care of my needs, service was very efficient and as always was treated with respect and professionalism. As always thanks for the great job! More
by FAWOZNIAK
Verified Customer
August 20, 2019
Great Dealership Overall! Service was great and quick! All questions were answered promptly. Everyone was extremely friendly and willing to help! Couldn't have gone to a better Service was great and quick! All questions were answered promptly. Everyone was extremely friendly and willing to help! Couldn't have gone to a better dealership and I absolutely recommend South Hills Kia! More
by RAVENNICOLE93
Other Employees Tagged: Ed Daerr
August 18, 2019
Great job by everyone involved Jim was great to work with. He and the service dept. had me out the door in less than 30 minutes. They knew what the problem was just from my explanat Jim was great to work with. He and the service dept. had me out the door in less than 30 minutes. They knew what the problem was just from my explanation. More
by DEAN.MANTIA
Other Employees Tagged: Jim Watts
August 14, 2019
Oil Change My only complaint would be on the drivers floor map there was grease from shoes who every was in my car which I had to clean. It was very slippery. Th My only complaint would be on the drivers floor map there was grease from shoes who every was in my car which I had to clean. It was very slippery. They usually put something down over the mat but did not this time. Good thing it was not cloth mat. I think the person who handle my service was Jim Watts, a new person I did not recognize. More
by sir3
August 08, 2019
Sales and Service To be honest, there are not enough stars listed above to describe this dealership. They should have at least 15 or more stars. From sales to service, To be honest, there are not enough stars listed above to describe this dealership. They should have at least 15 or more stars. From sales to service, personnel went up and beyond any dealership I have ever purchased a vehicle from. Reason, I purchased a 2011 Cadillac CTS 4, with 41,000 miles on it. Beautiful vehicle. Had the vehicle approx. 4 to 5 days, when it developed a coolant leak. I contacted Jim Woeber along with Dave Aborgast, explaining the issue. No problem, what so ever. "Bring it back, we will take care of it" Jim Watts in Service, again like Dave and Jim Woeber….OUTSTANDING. Cannot say enough, regarding these gentlemen. I definitely will send anyone, wanting to buy a used vehicle or a new Kia to this dealership !!!!! PERIOD ! Sorry Pat... failed to mention you... you are in this distinguished group also. More
by THINBLUELINE121
Other Employees Tagged: Dave Aborgast, Patrick Winter, Jim Woeber, Lou in Finance
August 01, 2019
Didn't Get it Right the First Time Asked them to check brakes and they were in good shape. Eight days later I needed front brakes and rotors. What's up with that? They didn't want to he Asked them to check brakes and they were in good shape. Eight days later I needed front brakes and rotors. What's up with that? They didn't want to hear they could be defective or installed wrong. I never heard of brakes let alone rotors going at 23,000 miles before, but they did. Unhappy. :( More
by Not Happy
July 27, 2019
Outstanding service Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to re Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to return to dealership when vehicle done, was such s pleasure to talk with; and great driver. What a 1st Class team you have. Best I have ever dealt with. John More
by JESKAY
Other Employees Tagged: Jaime Lucas, Jim Lochbihler-driver
July 26, 2019
Great Service Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit and recommend South Hills KIA with two thumbs up. More
by PIP69
Other Employees Tagged: Patrick Winter
July 25, 2019
Questionable Practices concerning Engine replacements I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had the car for less than six months and put less than 10,000 miles on the car. Kia replace it, the engine was on back order, it will took at least two months. When we picked the vehicle up after the engine had been replaced we were told by Kia that we needed to replace the front brakes and rotors due to rust build up, there reason, after I explained that we have only had the vehicle for six months and had less than 10,000 miles and that the average life for brake pads and rotors was at least 15000 miles they told me this: when a vehicle sits for over 60 days rust builds up on the brake pads and rotors which caused pitting. Mind you that this was the mechanic/ service technician attendant giving me this information concerning the brakes and rotors. The dealership told me that they could do nothing for me that this was not their issue that had to be taken up with Kia corporate. I was instructed to contact the KIA customer service, which I did and that was two weeks ago and I’ve been getting the runaround ever scene. Kia does not take care of their customers too well when issues arise that are Foley not the responsibility of the owner. Not sure if this is a corporate issue or regional issue. I will say that the service staff was courteous and polite. More
by deo923
Other Employees Tagged: Ed Daerr
July 18, 2019
Excellent fast service Staff was very polite and courteous at all times throughout my visit. They finished in an extremely short span of time and actually finished sooner th Staff was very polite and courteous at all times throughout my visit. They finished in an extremely short span of time and actually finished sooner than I was told they would. I'm very impressed and have nothing but positive things to say about this service department. More
by MISSMEG1371
Other Employees Tagged: Ed Daerr, I'm not sure which person helped me, it wasn't Jaime or Manny.
