Jim Watts | Page 66

2020service The service department assistant was a good representative of the dealership he was polite and informative about the service he showed me where the wa The service department assistant was a good representative of the dealership he was polite and informative about the service he showed me where the waiting room was and that there was coffee and other beverages the service was done in a prompt time and don’t right More

by HGP_32 Verified Customer Verified Customer

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oil change and visual inspection for back up camera after the camera was examined it was working intermittently and the service rep took the initiative to offer to reach out to the camera rep to see wha after the camera was examined it was working intermittently and the service rep took the initiative to offer to reach out to the camera rep to see what options might be possible and will advise me later upon hearing from them. More

by EDCZ01 Verified Customer Verified Customer

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Service wait was not bad for replacing spark plugs and first oil change. I wanted to replace the spark plugs with a better quality spark plug to ensure the be wait was not bad for replacing spark plugs and first oil change. I wanted to replace the spark plugs with a better quality spark plug to ensure the best engine performance. More

by SEANAOWEN Verified Customer Verified Customer

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Quick, reasonable, customer friendly I was a “drive in” for an oil change, I usually bring my own oil and filter and I requested they not wash my car because it had recently been painted I was a “drive in” for an oil change, I usually bring my own oil and filter and I requested they not wash my car because it had recently been painted and they were very quick, understanding and efficient. I can change my own oil but they make it so much easier with a toddler. More

by MAMABEAR_SWEETHEART Verified Customer Verified Customer

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75000 mile checkup and low tire pressure light I came in with my problems. I was treated respectfully, My concerns wee addressed. The tech noticed that my registration was expired I of course told I came in with my problems. I was treated respectfully, My concerns wee addressed. The tech noticed that my registration was expired I of course told him to have my car inspected. During the inspection two problems came up. The tech told me of the problems and the approximaae cost, The work was completed in a quick professional manner. I am very pleased with the dealership. More

by LARRYRAP Verified Customer Verified Customer

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somewhat satisfied I was satisfied with the service i had until a day later i discovered a new problem with my car that i didnt have prior to service. I had my gear shi I was satisfied with the service i had until a day later i discovered a new problem with my car that i didnt have prior to service. I had my gear shift stick fixed, bad sensor issue. Now, my key remote doesnt work with my car. When my husband called to complain, they said oh we forgot to reset something in the computer and to bring my car and keys back. Which wouldnt be a problem but i rely heavily on my vehicle and i dont have any days coming up where i can go a few hours without having to be somewhere important. My suggestion would be dont release a vehicle to your customers until you check things like this...such an inconvenience!!!! More

by SWEETPEA15017 Verified Customer Verified Customer

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Check up I have a lease Kia Forte. Took it in for its first check up. Jamie and Jim took great care of me and car. Oil change,tire rotation and gave it a bath. I have a lease Kia Forte. Took it in for its first check up. Jamie and Jim took great care of me and car. Oil change,tire rotation and gave it a bath. More

by hockeyman3958 Verified Customer Verified Customer

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Terrible customer service 2019 Kia Sorento was recalled for service and is having transmission problems. Car is still under warranty. They will not schedule service on a Saturd 2019 Kia Sorento was recalled for service and is having transmission problems. Car is still under warranty. They will not schedule service on a Saturday because they "only have 2 employees." I work in health care and cannot cancel my patients to take my car in for service. I will never buy from them and if you're looking for good customer service once you do purchase, I recommend you steer clear. More

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Staff is very friendly First time I ever visited your dealership we purchased a Kia soul the staff was friendly I’ll have to give it some time to see how the service departm First time I ever visited your dealership we purchased a Kia soul the staff was friendly I’ll have to give it some time to see how the service department is to deal with but overall was a good experience. More

by mklemasters Verified Customer Verified Customer

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Outstanding Service Department Consistently excellent service. They make recommendations but no high pressure for extra services. I usually deal with Jamie and she is very good at Consistently excellent service. They make recommendations but no high pressure for extra services. I usually deal with Jamie and she is very good at her job. Would highly recommend her as well as this service department. More

by WURBANEK623 Verified Customer Verified Customer

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