Jim Watts | Page 7

Avoid South Hills Kia! !! Treated Me Like I Was the Problem My 2020 Kia Telluride was towed to South Hills Kia after it became undrivable. I had a documented oil consumpt !! Treated Me Like I Was the Problem My 2020 Kia Telluride was towed to South Hills Kia after it became undrivable. I had a documented oil consumption issue with prior service at Kia Robinson, and I even followed the tow truck out myself to make sure they’d coordinate with them. They said they would. Instead, they diagnosed engine failure and told me it wouldn’t be covered because I was just over 100,000 miles. No loaner, no help—just a $10,000 engine bill. When I asked why they didn’t follow up with Robinson, the manager (Jim Watts) told me he “doubted” his employee ever said that and basically accused me of lying. Totally unprofessional and dismissive. They had no interest in helping or even being honest. Steer clear of this place. They’ll leave you hanging the second things get serious. More

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I just discovered that they cross threaded one of my lug nuts when I had my Sedona inspected 3 weeks ago. I have the documentation to show that the tire in question was one they pulled to check the brakes. nuts when I had my Sedona inspected 3 weeks ago. I have the documentation to show that the tire in question was one they pulled to check the brakes. They will not take responsibility for the issue. I don't have an air gun so how do you think it happened? More

by mzuckett Verified Customer Verified Customer

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Very courteous and professional. The courtesy ride home and back to the shop was timely and comfortable. The courtesy ride home and back to the shop was timely and comfortable. More

by chris@burghthing.com Verified Customer Verified Customer

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Outstanding customer service was provided by the dealership. Very professional and informative to deal with. dealership. Very professional and informative to deal with. More

by flrossi Verified Customer Verified Customer

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good service and explanation of my services and reasonbly priced, i will undoubtly return to this dealer reasonbly priced, i will undoubtly return to this dealer More

by danokain Verified Customer Verified Customer

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No I will not write fifteen words for you at this time, thank you nat. thank you nat. More

by clpusateri Verified Customer Verified Customer

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Quick and easy to work with. Answered all my questions and got my ride back to me quickly. I was even worried about the snow coming in and they was able to get my ride done ear Answered all my questions and got my ride back to me quickly. I was even worried about the snow coming in and they was able to get my ride done earlier than expected. THEY ARE AWESOME! More

by DEEDEEB Verified Customer Verified Customer

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called to scheduleneeded inspection a month before due scheduled week after ran out. on way home low tire pressure light came on. some one not doing their job. had to wait on car .1 mile out side of loan scheduled week after ran out. on way home low tire pressure light came on. some one not doing their job. had to wait on car .1 mile out side of loaner distance. More

by shooter10x Verified Customer Verified Customer

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Quick,correct. A very good experience overall. They paid attention to my needs and did what I asked for without drama. A very good experience overall. They paid attention to my needs and did what I asked for without drama. More

by janlark Verified Customer Verified Customer

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I had a wonderful service experience with South Hills Kia. Everyone I came into contact with was friendly, competent and eager to help. Kia. Everyone I came into contact with was friendly, competent and eager to help. More

by kathleen.041393 Verified Customer Verified Customer

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