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Jimmie Saucedo
Jimmie Saucedo at Toyota of Downtown L.A.

Jimmie Saucedo | Page 5

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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56 Reviews
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56 Reviews

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56 Reviews of Jimmie Saucedo

April 08, 2023

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Employee Rating

Immensely long wait, also they ripped off a small motor that was for my license plate holder 😩 BUT since they got my window working again and my car drove back home PERFECTLY (without turning off on me) I More

by Priscila.llamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2023

Toyota of Downtown L.A. responded

Priscila, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 24, 2023

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Very clean and professional always kept me updated with the services my car needed Jimmie was very helpful More

by Emma.el59
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 28, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 14, 2023

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Jimmie Saucedo was very helpful and friendly. Provided great customer service and kept me informed on my car updates. More

by Jaz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 16, 2023

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 12, 2023

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Jimmie is the Best service advisor. He alway took care my suv from RVA 4 to highlander hybrid. He is honest about any issue of the car. He keep me updated. Best service advisor. More

by HEJINze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2023

Toyota of Downtown L.A. responded

The member of the team you have mentioned is truly a valuable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 08, 2023

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Professional workers all around. Everyone I’ve dealt with has good customer service and are efficient. More

by christopher.garcia61
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Recommend Dealer
Yes
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Mar 10, 2023

Toyota of Downtown L.A. responded

Christopher, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 19, 2023

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The staff in service are awesome very kind and generous. Always there when I need them More

by EBERNAL0089
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Recommend Dealer
Yes
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Feb 22, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 17, 2023

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Jimmie is super friendly and professional and kept me informed of the progress of my vehicle’s repair that was challenging to say the least but his excellent customer service kept me at ease. Issue was r More

by Acaballero47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 27, 2023

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I had called first to see if u can make an appointment for my car since a light came on and they were able to give me an appointment same day and when I got there, there was a line but it went quickly and More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rivas

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Jan 31, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 10, 2023

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very good ，everyone nice. The service is very experienced and the procedures can be completed quickly More

by andy
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Recommend Dealer
Yes
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Jan 12, 2023

Toyota of Downtown L.A. responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 18, 2022

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Employee Rating

Super friendly, Jimmie Saucedo was very helpful and communicative and trustworthy. Great customer service experience, he was awesome. More

by Iamstaruknw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2022

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

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