Jimmy Hernandez
Jimmy Hernandez at Jim Ellis Toyota of McDonough

Jimmy Hernandez

Fixed Operations Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Jimmy Hernandez

November 24, 2025

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Employee Rating

This male is rude, nasty attitude towards women seems like. Answered no questions. Disrespectful Man ! More

by Keishjackson40
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Recommend Dealer
No
Dec 02, 2025

Jim Ellis Toyota of McDonough responded

Dear Keishjackson40, I sincerely apologize for your experience with our service and for the disrespectful behavior you encountered. Your feelings are important to us, and we are committed to providing customer-centric support that reflects honesty and reliability. Thank you for sharing your feedback, and I invite you to reach out directly so we can address your concerns and improve your experience in the future.

June 16, 2024

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Always very punctual the appointment times and has taken care of the Camry since we’ve had it!!!!! Excellent service and work . More

by conkledustin
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Recommend Dealer
Yes
Jun 17, 2024

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. We are so happy to hear that you enjoyed your recent experience with us. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again in the future!

June 15, 2024

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This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
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Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 13, 2024

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Detailed and Customer Service excellence Professional employees from arrival to completion of vehicle service. Very impressive how their computerized equipment gives the consumer peace of mind of quality More

by JENBRAWA
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Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with the detailed and excellent customer service provided by our professional employees from start to finish. It's great to know that our computerized equipment gave you peace of mind about the quality of service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough!

June 12, 2024

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That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
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Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

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Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
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Recommend Dealer
Yes
May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 23, 2024

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I love Toyota Dealership and my 2023 Camry. The people are Friendly and treat you like family. Reid is such a people person makes coming back easier and easier. All Staff EXCELLENT I haven't ha More

by kathleenjohnson1983n1985
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Recommend Dealer
Yes
May 25, 2024

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We're delighted to hear that you love your Camry and that our team, especially Reid, has made your experiences so positive. It's our goal to treat every customer like family and ensure you always feel welcome. We appreciate your continued support and look forward to serving you again. Thank you for choosing Jim Ellis Toyota!

May 22, 2024

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Everything was great as always. I love that they let me know how much life is left on tires and brakes More

by alicepeterson82
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Recommend Dealer
Yes
May 25, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had another great experience with us! Providing you with detailed information about the condition of your tires and brakes is all part of our commitment to excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 22, 2024

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Raymond was a great honest service advisor, service was easy and straight forward he answered any questions I had. More

by Mufffintop
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Service Communication
Recommend Dealer
Yes
May 25, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Raymond! We're delighted to hear that he provided you with great and honest service, making your visit easy and straightforward. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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