Jimmy McColgan | Page 3

Absolutely train wreck of an experience. 10/14/25 went to trade my vehicle for a Yukon & drove 3 hrs to this dealership. Paid deposit to hold vehicle- was assured deposit would be refunded d 10/14/25 went to trade my vehicle for a Yukon & drove 3 hrs to this dealership. Paid deposit to hold vehicle- was assured deposit would be refunded day of pickup. So far two weeks later no refund. Dealership also said only partial refund due to scratch on trade in (except new vehicle also has scratch!) also had a payment pulled for our trade in after we traded it in. Our old loan with trade in that we do not have in our hands is still wide open & bank has no pending pay off. Dealership has now sent TWO payoff checks to TWO incorrect address’. Cefcu is a large bank. This should not be happening. We have gotten the complete run around from the dealership staff and finance guy Jake. I have bought so many vehicles and this has never happened. It’s been handled so poorly. Dealership acts like it’s no big deal to be out that much money but to some families it is important. We feel like we have been pushed aside and ignored. I’ve wondered if it’s a joke at this point. I would never do business here again. Still waiting on a call back from dealership. More

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I never thought buying a car was easy until I worked w Jimmy McColgan and Infiniti of Clarendon Hills. Jimmy puts you at ease and his background helps you realize he knows the industry and is here to help Jimmy McColgan and Infiniti of Clarendon Hills. Jimmy puts you at ease and his background helps you realize he knows the industry and is here to help you make the right decision. You feel like you have a friend on your side. Everyone I worked with at Infiniti of Clarendon Hills was very helpful. I received a very reasonable price on my trade in, they had specials for the car that I was interested in that made it too good to pass up - so I bought it! I drove off in a new QX55 - love the car! Don’t hesitate to stop in and discuss what you are looking for with Jimmy McColgan. Test drive an Infiniti if you haven’t considered one yet - you will be pleasantly surprised. More

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Jimmy was very nice & professional. He walked us through the whole process & the test drive. He walked us through the whole process & the test drive. More

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I had an excellent experience with Infiniti of Clarendon Hills. After weeks of searching I was happy to find just the right vehicle and the best team to work with. Jimmy in particular was a pleasure to Hills. After weeks of searching I was happy to find just the right vehicle and the best team to work with. Jimmy in particular was a pleasure to work with. I was welcomed warmly, didn’t feel the heavy manipulative sales pressure that’s unfortunately common at a lot of dealerships. He was friendly, patient, professional, and made sure I left completely satisfied. He also followed up to make sure things were still going well and to see if I had any questions. Jacob in finance also great to work with, and was super friendly despite it being a busy day. I’m very happy I followed my friend’s suggestion to give them a try and would recommend anyone looking for their next vehicle to do the same. More

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Great place, the service is wonderful as is Jimmy! Thx. This is my second car from this infinite dealer Thx. This is my second car from this infinite dealer More

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Jimmy at Infinity of Clarendon Hills was friendly, helpful and easy to work with. This is my third Infinity! helpful and easy to work with. This is my third Infinity! More

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We had a great experience at Infiniti of Clarendon Hills. We felt Jimmy was very trustworthy and easy to work with. Everyone we came in contact with at this location was very helpful. Highly recommend Jimmy We felt Jimmy was very trustworthy and easy to work with. Everyone we came in contact with at this location was very helpful. Highly recommend Jimmy and the team in CH! More

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The dealership was very open lots of cars in the inside look at the all to know that my next vehicle will be the autograph look at the all to know that my next vehicle will be the autograph More

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Jimmy was informative and professional. We felt comfortable buying from him and Infiniti of Clarendon hills We felt comfortable buying from him and Infiniti of Clarendon hills More

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Jimmy is great , i told him my situation and was still able to help me get the car i wanted and needed for business ! Definitely recommend! able to help me get the car i wanted and needed for business ! Definitely recommend! More

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