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Jimmy Stateler
Jimmy Stateler | Page 9
Service Advisor
Robert Brogden Buick GMC
1500 E Santa Fe St
Olathe, KS 66061
107 Reviews
107 Reviews
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107 Reviews of Jimmy Stateler
August 02, 2025
Service guy is great. Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my car off twice due to their incompetence. The other thing I question is I asked for 10% off and it was quickly granted. However, I seen my bill and they took off the 100 dollars but I seen an extra charge for exactly 100.00 so the dealership basically made me feel good about the discount due to the issue but really just offset it by adding a 100.00 charge. I am not sure I will go back to service my Hummer there again. It’s just the closest dealership to me. I would never buy a car there that’s for sure. I feel like they are a bit crooked. More
by C13MARTIN
Verified Customer
July 24, 2025
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. here. Came for just a quick oil change and was in and out. More
by HUNTER04
Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry
July 22, 2025
Jim was great to work with. Seemed very knowledgeable about my A/C problem I was having. He kept me updated with progress reports daily Unlike Randy Curnow where I first took my Seemed very knowledgeable about my A/C problem I was having. He kept me updated with progress reports daily Unlike Randy Curnow where I first took my truck to find the problem with A/C. They just kept throwing parts at it and never got to the real problem which was the compressor. So all in all I was very satisfied with the service I got. My only complaint is that I wish Robert Brogden still had loaner cars for customers that had their vehicle in the shop longer than a couple days. More
by brenteitel
July 18, 2025
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More
by REALFASTREFLEX
Other Employees Tagged: Jim Self, David Blackburn, Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry
July 18, 2025
Good experience. Domnick was professional and knowledgeable. Service department was great when we had battery problems. Payment was easy. No complaints. Domnick was professional and knowledgeable. Service department was great when we had battery problems. Payment was easy. No complaints. More
by d1hoe
June 27, 2025
Had a 9:30 appointment to put in a lumbar motor. After an hour to an hour and a half, I found that they hadn't even started on my vehicle. xxx ? Why do you have us schedule appointments if they m After an hour to an hour and a half, I found that they hadn't even started on my vehicle. xxx ? Why do you have us schedule appointments if they mean nothing to you ? Jimmy was terrific, but the service people dropped the ball on this one. More
by ksjhawk
June 15, 2025
Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. Would highly recommend to others seeking vehicle service work. More
by grexhoggatt
Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry
