Jing Lau

Jing was fantastic and made the car buying process smooth and easy. As a long time customer, I always appreciate the great service/experience and easy. As a long time customer, I always appreciate the great service/experience More

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Had a great experience with Herb Chambers BMW of Boston. All cars were fairly priced. Great customer service by (Jasper Abreau - Sales Manager and Jing Lau - Sales Rep)…they were both very professional and All cars were fairly priced. Great customer service by (Jasper Abreau - Sales Manager and Jing Lau - Sales Rep)…they were both very professional and helpful. More

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Very professional dealership that focuses on helping customers find what they need instead of “selling”. Pricing is transparent and services are prompt. customers find what they need instead of “selling”. Pricing is transparent and services are prompt. More

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Great experience from start to finish. The car I was test driving was in front and ready to go when I got there. Every employee I interacted with while there was kind, professional and kno The car I was test driving was in front and ready to go when I got there. Every employee I interacted with while there was kind, professional and knowledgeable. More

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My experience at Herb Chambers was great. Jing Lau was professional and welcoming. He got the job done easily and stayed in contact with me through his personal number. Thank you Jing! professional and welcoming. He got the job done easily and stayed in contact with me through his personal number. Thank you Jing! More

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My wife and I just had the best experience thanks to Badis Boussetta. The hole purchase was simple and he delivered on the exact day he said he would ( my wife’s birthday) witch was earlier then it was Badis Boussetta. The hole purchase was simple and he delivered on the exact day he said he would ( my wife’s birthday) witch was earlier then it was supposed to be. If you are looking for a respectful salesman who is not pushy and actually lets you tell him what you want then contact Badis you will not be disappoint. A+ Thanks again! More

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My wife and I had the pleasure of working with Jing Lau to lease a new BMW. This was the best dealership experience we’ve ever had. Jing’s knowledge, experience, communication and professionalism exceeded to lease a new BMW. This was the best dealership experience we’ve ever had. Jing’s knowledge, experience, communication and professionalism exceeded our expectations We highly recommend Jing Lau! More

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My wife and I recently worked with Jing Lau at Herb Chambers BMW. Jing was highly professional and went above and beyond during our car buying process. We couldn’t be happier with our new BMW and much Chambers BMW. Jing was highly professional and went above and beyond during our car buying process. We couldn’t be happier with our new BMW and much of that is due to Jing’s attentiveness, professionalism, and customer service throughout the sales process. More

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Jing Lau was wonderful ... Though our first impression was not good ... We arrived at our appt time to be told the vehicle we scheduled to test drive and buy was not at the dealership ... Was told it was was not good ... We arrived at our appt time to be told the vehicle we scheduled to test drive and buy was not at the dealership ... Was told it was sent to a location long distance away getting a safety check ... Then said “all BMW’s drive the same so not a big deal” yikes ! Trying to tell us to sign papers on a vehicle we can’t even test drive ... We said that ... Vehicle was delivered but had to wait about 45 minutes ... now I’m worried the safety check want completed ...as we bought it and drive it away same day More

by DPATSKY Verified Customer Verified Customer

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Matt Krappe went above and beyond to take care of an issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. More

by LISA_MOULTON Verified Customer Verified Customer

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