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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi

Joakim Holm

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.7
75 Reviews
4.7

75 Reviews

Write a Review

75 Reviews of Joakim Holm

November 06, 2025

Dealership Rating
Employee Rating

Second time I have been to this dealership for a recall issue- very happy with the service. From scheduling to pick up, the service department updates every step along the way. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Russ Darrow Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mitsubishi, we look forward to having you as a valued customer for many years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

November 05, 2025

Dealership Rating
Employee Rating

They are amazing people. They worked so well with us and spent time walking us thru the sales process. Also the features of the vehicle. We are so appreciative of their effor More

by Michael K. McAdams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Dickerson, Robert Karas, Brandon Sagan, Darion Mcmiller

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Nov 05, 2025

Russ Darrow Mitsubishi responded

Thanks for your feedback on your recent visit to Russ Darrow Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. Darion Mcmiller darion.mcmiller@russdarrow.com

November 03, 2025

Dealership Rating
Employee Rating

Friendly people great service clean environment quick service and they gave me a free car wash More

by TERRANCEJOHNSONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com

October 07, 2025

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Employee Rating

Josh very kind curious professional understandably patient easy to approach and speak . Made us feel comfortable! More

by LRobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

October 03, 2025

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Employee Rating

I like this location. I enjoy the customer service . The work is done in a timely manner More

by shorty_boo692003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Darion Mcmiller darion.mcmiller@russdarrow.com

October 02, 2025

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Employee Rating

Excellent service as always. Courteous and knowledgeable staff. Nice waiting room and free coffee. Great location. More

by jimmiebhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Darion Mcmiller darion.mcmiller@russdarrow.com

September 11, 2025

Dealership Rating
Employee Rating

The worst service ever- irresponsible, unreliable, and completely harmful to the customer. Absolutely NOT recommended More

by MCBALAREZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Rupp , Dima Aslanov, Rigo Sanchez, Justin Rupp, the worst ever.

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Sep 15, 2025

Russ Darrow Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Darion Mcmiller darion.mcmiller@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

Prompt. Courteous. Clean. Friendly. Timely. Attentive. A pleasure to work with. Four words short. Not anymore! More

by ERICKOESTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov

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Aug 30, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

August 25, 2025

Dealership Rating
Employee Rating

The customer representative was excellent and the people working there. I would totally recommend it. More

by rquint4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Karas, Carolyn Gouthro, Justin Rupp, Brandon Sagan, Darion Mcmiller , Dima Aslanov, Ashley Buckmaster

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Aug 25, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Darion Mcmiller darion.mcmiller@russdarrow.com

August 24, 2025

Dealership Rating
Employee Rating

They were very Courteous and fast fast fast fast fast fast fast fast fast fast More

by GREGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

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