Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review791 Reviews of Joanna Oates
June 17, 2021
Very professional, friendly and courteous people. The service was done very efficiently. The whole process of getting the appointment, getting loaner car and checkout were a breeze. Thanks Rallye Lexus service was done very efficiently. The whole process of getting the appointment, getting loaner car and checkout were a breeze. Thanks Rallye Lexus and keep it up!!👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 More
Other Employees Tagged: Mike Reidy, Maria Santoro
June 09, 2021
Very courteous n I had no waiting as they had my loaner as soon as I brought my car in n they had my own car ready as promised the same day. as soon as I brought my car in n they had my own car ready as promised the same day. More
Other Employees Tagged: Maria Santoro
June 08, 2021
Service was very good. I think a more detailed printout of what was serviced on the car should be given to the customer for proper records keeping. of what was serviced on the car should be given to the customer for proper records keeping. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
June 03, 2021
Great service . Friendly and on time . Would highly recommend to family and friends. Will be returning for future service at your dealership. Thank you again recommend to family and friends. Will be returning for future service at your dealership. Thank you again More
Other Employees Tagged: Maria Santoro
June 02, 2021
everyone at Rallye always courteous I never have to wait unnecessarily. I receive reminders when my service is due .. All the service personnel are always willing to answer my questions and concerns. unnecessarily. I receive reminders when my service is due .. All the service personnel are always willing to answer my questions and concerns. More
Other Employees Tagged: Mike Reidy, Maria Santoro
June 01, 2021
The problem I have is your decision to move out of Glen Cove. For 23 years I have been going to your dealership. You should consider expanding in Glen Cove rather than move. Talk to the Glen Cove municipal Cove. For 23 years I have been going to your dealership. You should consider expanding in Glen Cove rather than move. Talk to the Glen Cove municipality about incentives to remain a Glen Cove business. Everyone in your service department is outstanding, professional and represents Rallye Lexus as a premier dealership. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Michael Montijo, Everyone in the Service department
May 26, 2021
Best place I ever serviced a car. Better than the Service on my Porsche by far. Joanna is a top rated pro, she should be the model for a service advisor. Many can learn from her. Pam is amazing as well alway on my Porsche by far. Joanna is a top rated pro, she should be the model for a service advisor. Many can learn from her. Pam is amazing as well always says hello and follows up on her amazing team Andrew More
Other Employees Tagged: Pam
May 19, 2021
No one else will service my Lexus. This sentiment gets stronger every time I take my car in for service at Rallye. They're fantastic. stronger every time I take my car in for service at Rallye. They're fantastic. More
Other Employees Tagged: Maria Santoro

