Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 46

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

Write a Review

791 Reviews of Joanna Oates

May 15, 2021

Dealership Rating
Employee Rating

My families 7th Lexus from Rallye! Josh in finance, Kevin Losee in sales, and Pam Palasciano and her team in service are simply the best. Period. More

by RICHKEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Kevin Losee, Pamela Palasciano, Josh Weiss

May 17, 2021

Rallye Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Josh, Kevin, and Pam all took good care of you here at Rallye Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

May 13, 2021

Dealership Rating
Employee Rating

2 repeating issue happened in July, September 2020. New century Lexus didn’t resolve. Third time happened Rally Lexus took seriously to find out what problem More

by CHOTCHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A gentleman with bareheaded back mask helped me out at 4/5/2021. (With Joanna Oates)

May 13, 2021

Rallye Lexus responded

Thank you for choosing Rallye Lexus for these repairs. We are so happy that our team could probably diagnose and fix your concern. Safe travels and we'll see you down the road!

May 06, 2021

Dealership Rating
Employee Rating

Everyone was courteous, competent, accommodating and professional in every way. I enjoy coming the Rallye for service, I appreciate the great treatment. I would highly recommend your services. More

by jannbroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

May 06, 2021

Rallye Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

May 05, 2021

Dealership Rating
Employee Rating

WORK WAS DONE QUICKLY , EFFICIENTLY AND CORRECTLY. WAS GREETED RIGHT AWAY AND ANY QUESTIONS I HAD WERE ANSWERED PROMPTLY. TOOK LESS TIME THAN I EXPECTED. More

by steeler61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

May 05, 2021

Rallye Lexus responded

Thank you for the review! It was our pleasure to assist you here at Rallye Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

May 05, 2021

steeler61 responded

your welcome

May 03, 2021

Dealership Rating
Employee Rating

very professional, informative courteous . i had to bring my car in and it was explained to me services needed, cost and why the work needed to be done More

by SLEVY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Rallye Lexus responded

"Professional, informative courteous" are all words we love to see. Thank you for visiting us at Rallye Lexus for your repair needs! We hope that you enjoy your week.

April 29, 2021

Dealership Rating
Employee Rating

Great job ! Went for an inspection. Everything went well! Everyone was helpful, respectful, and professional. The appointment was made to my convenience and everything went smoothly More

by ethan7475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Apr 29, 2021

Rallye Lexus responded

Ethan, there is nothing better than hearing from a happy customer! Thank you for choosing Rallye Lexus for your service needs, we hope to welcome you back in the future. Have a wonderful day!

April 26, 2021

Dealership Rating
Employee Rating

Amazing dealership and lovely people! Joanna is a lifesaver and truly a joy to work with! It was beyond a pleasant experience and she goes above and beyond ! More

by arkdeluxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Rallye Lexus responded

Thank you for the glowing feedback! We are proud to have earned your support and happy to hear that Joanna went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Rallye Lexus next time!

April 23, 2021

Dealership Rating
Employee Rating

I previously wrote a review after my service visit. I am happy to write again. I have owned or leased 12+ Lexus vehicles for myself or my family. Your service department is terrific, Pam and Joanna, to nam More

by drlbdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes , Pamela Palasciano

Apr 23, 2021

Rallye Lexus responded

We are so grateful for your continued business and positive feedback! It means a lot to hear that you are a happy customer and we look forward to working with you for a long time to come. Thank you from the entire Rallye Lexus team!

April 21, 2021

Dealership Rating
Employee Rating

Joanna was great. She was friendly and kept in touch to explain what had to be done to my car. She made sure that a loaner car was available for me since I had to leave my car overnight. Thanks Joanna. More

by JJFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Joanna. Drive safely, and we hope to see you back at Rallye Lexus!

April 19, 2021

Dealership Rating
Employee Rating

As I have stated prior the service was professional and thorough . Joanna was extremely helpful and Pam as always. I highly recommend Rallye Lexus to all!! More

by HANNENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Palasciano

Apr 19, 2021

Rallye Lexus responded

We are delighted to earn your recommendation! Thank you so much for trusting Rallye Lexus with your vehicle and sharing this feedback about Joanna and Pam. We look forward to your next visit!

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