Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 52

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

Write a Review

791 Reviews of Joanna Oates

September 25, 2020

Dealership Rating
Employee Rating

Joanna was great. She was very personal to all my needs and helpful to what I needed to do! Jim the mechanic did terrific job and was fast in his job.Thank you More

by KOATES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim oates

Sep 28, 2020

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience with us.

September 17, 2020

Dealership Rating
Employee Rating

Rallye Lexus gives you excellent service by professionals who are really concerned and care about your issues. Pam has been my service coordinator for years and she along with Maria attended to all my needs. More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Maria Santoro , Pamela Palasciano, Josh Weiss

Sep 17, 2020

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience.

September 16, 2020

Dealership Rating
Employee Rating

Always a pleasure. Maria was professional and the whole process went great. Given loaner The car was clean and ready on pickup . Everyone was wearing masks More

by EMAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Sep 17, 2020

Rallye Lexus responded

We are happy to know your recent experience was a pleasure and Maria was professional and helpful throughout your experience.

September 16, 2020

Dealership Rating
Employee Rating

Always a pleasure. No complaints I had been dealing with Bob Heyman for at least 20 years. He was wonderful and I really miss him but I have no complaints with your service More

by ACVEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Rallye Lexus responded

Thank you for your wonderful feedback on your experiences with us!

Sep 17, 2020

ACVEGAS responded

I would love to get another vehicle, a hybrid but we can’t agree on the numbers yet. Please keep in touch with me if you have a preowned hybrid suv. Thank you. Valerie Link

September 10, 2020

Dealership Rating
Employee Rating

Good service as always, was given a loaner and the staff were professional and friendly and done on time. I've been going there for the past 20 years for my car. More

by SHAWNSADAGHATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Sep 14, 2020

Rallye Lexus responded

We appreciate your loyalty to Rallye and your positive feedback on your experiences.

September 01, 2020

Dealership Rating
Employee Rating

Serviced 3 recall items with minimum contact per COVID-19 safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was proj More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Rallye Lexus responded

Thank you for the great service feedback on your recent experience.

Sep 10, 2020

PETERESA1 responded

Highly recommend Rallye Lexus service, minimum contact COVID-19 protocols, commendable expeditious early service completion of Recall notice items. Thank You, Peter L.

August 28, 2020

Dealership Rating
Employee Rating

The people are very courteous and professional. Service was done in timely manner. Service manager was friendly and went over everything and was very responsive to my needs. More

by FAISALS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2020

Rallye Lexus responded

Thank you for providing us with your great service feedback!

August 26, 2020

Dealership Rating
Employee Rating

worst customer service ever had, cant even make appointment with them, theres a recall on my 2014 ls 460 they decline the car has recall, called other lexus dealer appointment made More

by whchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

August 16, 2020

Dealership Rating
Employee Rating

Great Service I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to More

by SCOHEN0827
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo

Aug 17, 2020

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent service experience with us, we apologize for the inconvenience you experienced but happy to know everything was fixed and you were back on the road!

August 12, 2020

Dealership Rating
Employee Rating

Professional and courteous service. They accommodate the customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! More

by DKBUNNIES
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Aug 13, 2020

Rallye Lexus responded

Thank you for the wonderful feedback!

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