Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review791 Reviews of Joanna Oates
September 25, 2020
Joanna was great. She was very personal to all my needs and helpful to what I needed to do! Jim the mechanic did terrific job and was fast in his job.Thank you and helpful to what I needed to do! Jim the mechanic did terrific job and was fast in his job.Thank you More
Other Employees Tagged: Jim oates
September 17, 2020
Rallye Lexus gives you excellent service by professionals who are really concerned and care about your issues. Pam has been my service coordinator for years and she along with Maria attended to all my needs. who are really concerned and care about your issues. Pam has been my service coordinator for years and she along with Maria attended to all my needs. More
Other Employees Tagged: Anthony Piccirillo, Maria Santoro , Pamela Palasciano, Josh Weiss
September 16, 2020
Always a pleasure. Maria was professional and the whole process went great. Given loaner The car was clean and ready on pickup . Everyone was wearing masks process went great. Given loaner The car was clean and ready on pickup . Everyone was wearing masks More
Other Employees Tagged: Maria Santoro
September 16, 2020
Always a pleasure. No complaints I had been dealing with Bob Heyman for at least 20 years. He was wonderful and I really miss him but I have no complaints with your service Bob Heyman for at least 20 years. He was wonderful and I really miss him but I have no complaints with your service More
September 10, 2020
Good service as always, was given a loaner and the staff were professional and friendly and done on time. I've been going there for the past 20 years for my car. were professional and friendly and done on time. I've been going there for the past 20 years for my car. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
September 01, 2020
Serviced 3 recall items with minimum contact per COVID-19 safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was proj safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was projected. Great expeditious service. Thank You. More
August 28, 2020
The people are very courteous and professional. Service was done in timely manner. Service manager was friendly and went over everything and was very responsive to my needs. was done in timely manner. Service manager was friendly and went over everything and was very responsive to my needs. More
August 26, 2020
worst customer service ever had, cant even make appointment with them, theres a recall on my 2014 ls 460 they decline the car has recall, called other lexus dealer appointment made appointment with them, theres a recall on my 2014 ls 460 they decline the car has recall, called other lexus dealer appointment made More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
August 16, 2020
Great Service I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to Rallye who immediately took the car in and replaced the battery. Very happy with the service department but not happy with quality control before the car was given to me. They should have known there was a problem with the battery. More
Other Employees Tagged: Anthony Piccirillo
August 12, 2020
Professional and courteous service. They accommodate the customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! More
Other Employees Tagged: Maria Santoro

