Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review791 Reviews of Joanna Oates
March 09, 2020
excellent Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them More
Other Employees Tagged: Mike Reidy
March 05, 2020
Excellent service I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified. More
March 03, 2020
Excellent Service. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. More
February 28, 2020
Had a great experience renewing a lease with Bob Heyman and Rallye. They took the time to make sure that I received the best deal for my new lease. and Rallye. They took the time to make sure that I received the best deal for my new lease. More
Other Employees Tagged: Robert Heyman, Danny VDS
February 25, 2020
Certified Lexus RX 350 My experience at Rallye Lexus was amazing. My salesperson, Kevin Losee, made my shopping experience feel more like I was catching up with a friend. He My experience at Rallye Lexus was amazing. My salesperson, Kevin Losee, made my shopping experience feel more like I was catching up with a friend. He was helpful and explained everything about the RX350 BUT was not pushy and not overbearing during the process. In a time where practically can be purchased online it was great to have the personal interaction with an amazing salesperson who put me at ease. Additionally, Josh Weiss, handled the financial portion of my purchase. He was just as friendly and provided even more beneficial information about the products the dealership offered. I also met my service consultant, Joanne, who was just as pleasant. I love my vehicle and I loved being welcomed to the Rally Family. More
Other Employees Tagged: Kevin Losee, Josh Weiss
February 25, 2020
I would never take my Lexus anywhere else for service, and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. More
Other Employees Tagged: Maria Santoro
February 23, 2020
Service is totally outstanding, professional and helpful. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
February 23, 2020
Always pleasant, efficient service...quick wait in a very nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye More
Other Employees Tagged: Robert Heyman
February 16, 2020
Excellent service both in the service Dept and sales department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service More
Other Employees Tagged: Richie Repanes, Maria Santoro , All of the valley guys are amazing

